QA Ops Specialist - Ophthalmic Lab

EssilorLuxottica; Orangeburg (NY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

EssilorLuxottica in the United States is seeking a hands-on Lab Quality & Operations Support professional to ensure production accuracy and rapid issue resolution within the manufacturing lab. You will monitor workflow, review quality data, identify risks, aid root-cause analysis, and help implement approved process improvements alongside production, quality and leadership teams.

The role emphasizes quality-driven problem solving, documentation, and collaboration with CS/OE/Sales to maintain

Qualifications

• High school education or equivalent preferred.
• Ability to walk, stand, stoop, climb, and maintain balance.
• Coordinated use of hands and fingers for grasping, manipulation, and bilateral reach.
• Close vision, color vision, depth perception, and ability to adjust focus.
• Ability to work in a fast-paced production environment with moderate noise levels.
• Must wear appropriate PPE in the lab.
• Must follow all company and lab policies and procedures.
• Ability to communicate effectively with all levels of the organization.
• Ability to work independently 90% of the time.
• Ability to prioritize, manage multiple tasks, and use good judgment.
• Computer skills including MS Office and optical testing machinery.

Responsibilities

• Perform real-time quality checks and correct quality issues on in-process orders.
• Investigate breakage, redo jobs, incorrect lenses, and cosmetic/optical defects; report findings for improvements.
• Own resolution of jobs with multiple breakages with proper documentation.
• Analyze lab-level reporting to identify orders at risk due to quality issues or missing data.
• Route trays requiring quality intervention to the appropriate department for correction.
• Take corrective action on quality-related delayed jobs and escalate when needed.
• Support root cause analysis on the floor for high breakage/redo rates.
• Provide quality-driven issue details to CS/OE/Sales for closed-loop resolution.
• Support special care procedures for high redo accounts.

Skills

Communication

Independent work

Multitasking

Attention to safety

Education

High school education

Tools

MS Office

Optical testing machinery

Job description

EssilorLuxottica in the United States is seeking a hands-on Lab Quality & Operations Support professional to ensure production accuracy and rapid issue resolution within the manufacturing lab. You will monitor workflow, review quality data, identify risks, aid root-cause analysis, and help implement approved process improvements alongside production, quality and leadership teams.

The role emphasizes quality-driven problem solving, documentation, and collaboration with CS/OE/Sales to maintain