Lab Quality & Operations Specialist

EssilorLuxottica; Santa Fe Springs (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

EssilorLuxottica is seeking a hands-on Lab Quality and Operations Support member to ensure production accuracy, process compliance, and timely issue resolution in our Santa Fe Springs lab. You will monitor workflow, review quality data, and escalate risks while supporting process improvements across production, quality, and leadership teams.

You will investigate breakages, correct in-process issues, and document actions to drive lab performance and standardization.

Qualifications

• Effective communication with all levels of the organization.
• Ability to work independently in a fast-paced lab setting.
• Strong attention to detail and accuracy in quality checks.

Responsibilities

• Perform real-time quality checks and correct defects on in-process orders.
• Investigate breakages, redo jobs, and cosmetic/optical defects; communicate findings to lab leadership.
• Own resolution of jobs with multiple breakages and ensure proper documentation and corrective actions.
• Analyze lab-level reports to identify orders at risk due to quality issues or incorrect specs.
• Tag and route trays requiring quality intervention to the appropriate department.
• Support root cause analysis on the floor for high breakage and high redo jobs.
• Communicate quality issues to CS/OE/Sales with full details for closed-loop resolution.

Skills

Effective communication

Independent worker

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office

Optical testing machinery

Job description

EssilorLuxottica is seeking a hands-on Lab Quality and Operations Support member to ensure production accuracy, process compliance, and timely issue resolution in our Santa Fe Springs lab. You will monitor workflow, review quality data, and escalate risks while supporting process improvements across production, quality, and leadership teams.

You will investigate breakages, correct in-process issues, and document actions to drive lab performance and standardization.