Optical Manager: Lead the Optical Team & Member Care

bjswholesaleclub; Hyannis (MA); On-site; USD 62,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Hyannis, MA is seeking a Licensed Optical Manager to lead the Optical department, coach the team, and ensure timely processing of orders while delivering exceptional member service.

The role requires a state license, strong leadership, and solid knowledge of optical products. You’ll supervise staff, manage daily operations, maintain HIPAA compliance, and drive sales while upholding BJ’s GOLD standards.

Qualifications

• Must be licensed to work as an optician within the state.
• Knowledge of optical products and business practices preferred.
• High school diploma required; college degree or related experience preferred.
• Demonstrated leadership capabilities and team supervision experience.
• Open shift availability and age 18+ required.

Responsibilities

• Provide high level member service and answer calls.
• Manage optical department team and training.
• Ensure HIPAA privacy and proper handling of patient data.
• Oversee opening/closing procedures and cash handling.
• Maintain clean, organized workstations and equipment.
• Achieve sales and metric targets through product education.

Skills

Leadership

Customer service

Interpersonal skills

Attention to detail

Open shift availability

Age 18+

Education

High school diploma

College degree

Job description

BJ’s Wholesale Club in Hyannis, MA is seeking a Licensed Optical Manager to lead the Optical department, coach the team, and ensure timely processing of orders while delivering exceptional member service.

The role requires a state license, strong leadership, and solid knowledge of optical products. You’ll supervise staff, manage daily operations, maintain HIPAA compliance, and drive sales while upholding BJ’s GOLD standards.