Optical Manager: Lead a High-Impact Eye Care Team

BJ's Wholesale Club, Inc.; Hyannis (MA); On-site; USD 62,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Job summary

BJ’s Wholesale Club in Hyannis, MA seeks an Optical Manager to lead the optical team and manage daily operations. You will supervise staff, coach team members, interact with Members, and ensure orders are processed accurately and on time.

Responsibilities include driving service excellence, maintaining HIPAA compliance, coordinating with the lab, and achieving sales targets while delivering a positive member experience.

Qualifications

• Must be licensed to work as an optician in the state.
• Knowledge of optical products and business practices preferred.
• Strong leadership, team management and customer service skills.

Responsibilities

• Manage optical department and coach team members.
• Interact with Members, schedule eye exams, and process orders.
• Liaise with lab to ensure timely order processing.
• Achieve sales and performance goals through patient education.
• Maintain HIPAA privacy and handle payments accurately.

Skills

Leadership

Customer service

Communication

Team coaching

Education

Licensed optician

Job description

BJ’s Wholesale Club in Hyannis, MA seeks an Optical Manager to lead the optical team and manage daily operations. You will supervise staff, coach team members, interact with Members, and ensure orders are processed accurately and on time.

Responsibilities include driving service excellence, maintaining HIPAA compliance, coordinating with the lab, and achieving sales targets while delivering a positive member experience.