Licensed Optical Manager: Lead Vision & Service

BJ's Wholesale Club; Lecanto (FL); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking an Optical Manager who will lead the Optical department and coach the team to deliver exceptional Member service. You will oversee scheduling, measurements, lens testing, and timely order processing in collaboration with the lab.

The role requires licensure as an optician in the state, with emphasis on leadership, compliance, and achieving sales and customer-service goals while maintaining a high standard of patient care.

Qualifications

• Leadership capabilities and people leadership experience.
• Strong interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Provide high-level Member service across optical duties.
• Manage, teach, and coach Optical team members.
• Coordinate with lab to ensure timely order processing and accuracy.
• Supervise opening/closing of Optical department and cash handling.
• Maintain HIPAA privacy and compliance throughout daily operations.

Skills

Leadership

Customer Service

Interpersonal Skills

Organizational Skills

Attention to Detail

Education

High School Diploma or equivalent

College Degree

Job description

BJ’s Wholesale Club is seeking an Optical Manager who will lead the Optical department and coach the team to deliver exceptional Member service. You will oversee scheduling, measurements, lens testing, and timely order processing in collaboration with the lab.

The role requires licensure as an optician in the state, with emphasis on leadership, compliance, and achieving sales and customer-service goals while maintaining a high standard of patient care.