Optical Manager - Hillsboro, OR

VSP Vision; Hillsboro (OR); On-site; USD 65,000 - 91,000; Full time

Job summary

VSP Vision in Hillsboro, OR seeks an Optical Manager to drive profitable store sales and deliver premier customer service. You will develop relationships with doctors, recruit and coach staff, and ensure consistent merchandising and accurate pricing.

This leadership role emphasizes budgeting, marketing program execution, and managing host relationships to grow business and customer satisfaction. Salary ranges from $65,000 to $91,405 annually.

Qualifications

• Bachelor's degree or equivalent work experience.
• Three years of experience as an optician.
• State licensure or certification by a nationally-recognized optician association as an optician.
• Proven track record of sales growth and accountability for sales results.
• Ability to recruit, train, and develop productive associates/teams.

Responsibilities

• Drive profitable store sales by fostering a retail selling culture.
• Develop professional relationships with doctors.
• Recruit, train, coach, and retain world-class associates.
• Ensure store merchandising aligns with standards and pricing accuracy.
• Maximize Managed Vision Care relationships and sales opportunities.
• Implement approved marketing programs and initiatives.
• Maintain positive host relationships.

Education

Bachelor's degree or equivalent

Three years of optician experience

State licensure or certification by a nationally-recognized optician association

Job description

The basic function of the Optical Manager is to drive profitable sales growth. This must be accomplished through development of a positive and productive retail-selling environment that ensures premier customer service, customer retention, as well as outstanding associate/doctor/host satisfaction and retention.

Job Specifications

• Drive profitable store sales by fostering a retail selling culture
• Develop professional business relationships with Doctors
• Recruit, train, develop, motivate, coach, and retain World Class Associates
• Ensure store is effectively merchandised and presented according to standards
• Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote
• Maximize Managed Vision Care relationships and sales opportunities
• Ensure timely implementation of approved Marketing programs and initiatives.
• Ensure positive and productive host relationships

Typically Has The Following Skills Or Abilities

• Bachelor's degree in related field or equivalent work experience
• Three years of experience as an optician

Minimum Three Years Supervisory/lead Experience

• State licensure or certification by a nationally-recognized optician association as an optician
• Proven track record of sales growth through sales skills and accountability for sales results
• Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams
• Ability to recruit and select associates/teams
• Proven experience and results with a retail or customer service establishment
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships
• Success in store merchandising and attention to detail
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up
• For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $65,000.00 - $91,405.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

As a regular part of doing business,VSPVision (“VSP”)collects many different typesofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.