Front Desk Coordinator/Optical or Medical

Eyeland Optical Centers; South Whitehall Township (PA); On-site; USD 30,000 - 36,000; Full time

Job summary

Eyeland Optical Centers is seeking a Front Desk Receptionist with an optical or medical background. The role involves greeting patients, handling calls, and scheduling appointments in a fast-paced optical retail office.

You will verify patient information, assist with paperwork, and perform routine clerical duties while maintaining a courteous, professional demeanor. The candidate should be reliable, punctual, and able to work Saturdays and some nights.

Qualifications

• Requires related experience in Optical or Medical fields.
• Knowledge of vision and/or medical insurance is preferred.
• High School Diploma or GED is required.
• Strong written and verbal communication skills are essential.
• Must be computer literate and proficient with standard office software.

Responsibilities

• Greet patients in person or on the phone.
• Schedule patient appointments.
• Assist patients according to established protocols.
• Ensure patient information is accurate.
• Call and confirm appointments.
• Pull and complete information on patient files.
• Perform various clerical duties and answer phones.

Skills

Multitasking

People skills

Communication skills

Computer literacy

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Front Desk Receptionist - Optical or Medical Background

Receptionist needed for a fast-paced Optical Retail Office. As a receptionist you will be our company's first impression on our patients. It is your foremost responsibility to greet all patients and help them with the appropriate paperwork in a friendly, courteous, professional manner.

JOB DESCRIPTION

• Welcome patients by greeting them in person or on the phone
• Schedule patient appointments
• Assist patients according to established protocols
• Ensure patient information is accurate
• Call and Confirm appointments
• Pull patient filesComplete information on patient files
• Various clerical duties
• Answer phones

REQUIREMENTS

• Previous related experience (Optical or Medical)
• Knowledge of Vision and/or medical Insurance
• High School Degree (GED)
• Strong written and verbal skills
• Computer literate
• Ability to multitask
• Excellent talent to interact with people in a positive, friendly, and courteous manner.
• Dependable, punctual and able to work Saturdays and some nights.