Optical Care Specialist: Patient-Focused, Team-Driven

Sight 2 See - Hampton; Hampton (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision in Virginia is seeking an Optical Consultant to support all aspects of patient care alongside Optometrists. You will perform preliminary evaluations, interview patients, and help manage referrals and documentation in the EHR system.

The role involves diagnostic testing (OCT, visual field, pachymetry, retinal camera), scheduling, and contact lens instruction, with a focus on accurate CPT coding and patient communication. On-site position; full-time with benefits.

Qualifications

• High School or GED qualification.
• Strong attention to detail and ability to work under pressure.
• PC skills including MS Office and Windows.
• Ability to collaborate effectively in a team.
• Excellent verbal and written communication with patients and staff.

Responsibilities

• Perform preliminary evaluations before exams (dilation, topicals, etc.).
• Interview patient to determine medical issues for the optometrist.
• Schedule referrals and complete paperwork.
• Maintain patient records in EHR per HIPAA.
• Handle patient phone inquiries about medications and treatment.
• Perform diagnostic testing (OCT, Visual Field, Pachymetry, Retinal Camera).
• Document findings and assist with charting; check CPT codes and billing.
• Ensure schedule utilization through confirmations and recalls.
• Perform contact lens insertion/removal class and manage inventory.
• End-of-day wrap-up and maintenance of frame displays.
• May act as scribe or assist with refractions.
• Perform other duties as requested.

Skills

Attention to detail

Team collaboration

Verbal & written communication

MS Office & Windows PC skills

Education

High School Diploma or GED

Tools

EHR software

OCT

Retinal camera

Job description

AEG Vision in Virginia is seeking an Optical Consultant to support all aspects of patient care alongside Optometrists. You will perform preliminary evaluations, interview patients, and help manage referrals and documentation in the EHR system.

The role involves diagnostic testing (OCT, visual field, pachymetry, retinal camera), scheduling, and contact lens instruction, with a focus on accurate CPT coding and patient communication. On-site position; full-time with benefits.