Optical Associate: Precision Eyewear & Patient Care

Medical Eyeglass Center; Bridgeport (WV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Paid time off

Referral program

Job summary

Medical Eyeglass Center (MEC) is seeking a patient-focused Optical Associate to join our team inside partner medical offices. You’ll contribute to an outstanding eyewear experience from selection to fitting, while ensuring accuracy in orders and records.

The role blends technical lens fitting with friendly service, working closely with patients and clinic staff to review prescriptions, process insurance claims, track lab orders, and maintain inventory.

Qualifications

• Requires High School Diploma or GED.
• Minimum 6 months of experience in optical.
• Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).
• Proficiency with MS Excel, email, and insurance portals (preferred).

Responsibilities

• Provide patients with an outstanding eyewear experience from selection to fitting and adjustments.
• Accurately process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders to ensure timely and accurate completion.
• Submit insurance claims, post payments, and follow up on outstanding receivables.
• Dispense prescription eyewear and assist with eyewear adjustments and cleaning.
• Maintain frame inventory and keep displays organized and stocked.

Skills

Customer service

Eyewear fitting

Sales

Communication

Time management

Teamwork

Education

High School Diploma or GED

Tools

EHR/Optical POS systems

MS Excel

Job description

Medical Eyeglass Center (MEC) is seeking a patient-focused Optical Associate to join our team inside partner medical offices. You’ll contribute to an outstanding eyewear experience from selection to fitting, while ensuring accuracy in orders and records.

The role blends technical lens fitting with friendly service, working closely with patients and clinic staff to review prescriptions, process insurance claims, track lab orders, and maintain inventory.