Optical Associate — Frames, Fittings & Customer Care

Sam's West, Inc.; Waukesha (WI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

PTO and various leave

Education benefit (Live Better U)

Discounts

Job summary

Sam's Club in Wisconsin (WAUKESHA) is seeking an Optical Associate to maintain displays, process eyewear orders, and assist members with purchases and fitting. You will measure pupillary distance, verify prescriptions, and ensure accurate pricing and HIPAA-compliant handling of records.

The role includes operating the POS and supporting eye care services as needed. The position emphasizes customer service, teamwork, and adherence to store policies, with opportunities for training and

Qualifications

• Minimum high school diploma or GED required.
• Experience in retail or optical settings is a plus.
• Willingness to obtain ABO/optician licensure where required.

Responsibilities

• Assist members with eyewear purchases and repairs.
• Measure pupillary distance and verify prescription information.
• Process optical orders and manage inventory in the Optical area.
• Operate POS and handle payments, returns, and exchanges.

Skills

Customer service

POS operations

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

Sam's Club in Wisconsin (WAUKESHA) is seeking an Optical Associate to maintain displays, process eyewear orders, and assist members with purchases and fitting. You will measure pupillary distance, verify prescriptions, and ensure accurate pricing and HIPAA-compliant handling of records.

The role includes operating the POS and supporting eye care services as needed. The position emphasizes customer service, teamwork, and adherence to store policies, with opportunities for training and