Ops Quality & Lean Improvement Manager

RXO, Inc.; United States; À distance; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

401(k) match

Pre‑tax accounts

Disability & Life Insurance

EAP

Leadership Development Programs

Paid time off

Résumé du poste

RXO, Inc. is seeking a Manager, Operations Support to ensure the Quality Management System is established, implemented and maintained.

The role promotes awareness of customer requirements and empowers the team to resolve quality issues, build capability, and sustain high conformity across RXO’s operations. You will lead cross-functional teams in process analysis, system enhancements, and data-driven improvements to deliver reliable, scalable solutions for shippers and carriers.

Qualifications

• 5 years of relevant work experience.
• Experience leading value stream assessments and Lean improvement events (Kaizen events).

Responsabilités

• Drive quality, inventory and other metrics across the site using continuous improvement tools.
• Schedule, review and monitor work instructions with supervisors and associates; lead teams to safe, efficient daily work.
• Review training status and schedule trainings; ensure requirements are met timely.
• Write specifications for new developments and system enhancements.
• Analyze client requirements, determine fit, develop proposals and cost estimates for RXO capabilities.
• Serve as project manager for system implementations and upgrades with ongoing support.
• Deliver documented implementation plans, configure systems, train users and provide post-implementation support.
• Perform process and data modeling and generate implementation ideas.

Connaissances

Lean improvement

Project management

Leadership

Data analysis

Formation

Bachelor's degree

Outils

Crystal Ball

Description du poste

RXO, Inc. is seeking a Manager, Operations Support to ensure the Quality Management System is established, implemented and maintained.

The role promotes awareness of customer requirements and empowers the team to resolve quality issues, build capability, and sustain high conformity across RXO’s operations. You will lead cross-functional teams in process analysis, system enhancements, and data-driven improvements to deliver reliable, scalable solutions for shippers and carriers.