Lean Operations & Quality Improvement Manager

RXO, Inc.; Athens (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and/or视

Job summary

RXO, Inc. is seeking a Manager, Operations Support to establish and maintain quality management processes across our site. You will promote customer requirements awareness and resolve quality issues, with freedom to act within a robust quality framework.

You will drive key metrics, lead process improvements, and manage system implementations while coordinating training and cross-functional collaboration to deliver excellent service.

Qualifications

• 5 years of relevant work experience.
• Experience leading value stream assessments and Lean improvement events (Kaizen events).

Responsibilities

• Drive key quality, inventory and other critical metrics across the site using continuous improvement tools.
• Schedule, review and monitor work instructions with supervisors and associates; lead teams safely and efficiently.
• Review training status and schedule required trainings in a timely manner.
• Write specifications for new developments and system enhancements.
• Analyze client requirements, determine fit and customizations, develop proposals and cost estimates.
• Serve as project manager for system implementations and upgrades with ongoing support.
• Deliver documented implementation plans, configure systems, train users and provide post-implementation support.
• Perform process and data modeling; generate ideas and implement cross-department changes.
• Utilize warehouse management system processes to deliver correct work documents and outcomes.

Skills

Lean methodology

Kaizen events

Leadership

Project management

Communication

Education

Bachelor’s degree

Tools

Crystal Ball

Job description

RXO, Inc. is seeking a Manager, Operations Support to establish and maintain quality management processes across our site. You will promote customer requirements awareness and resolve quality issues, with freedom to act within a robust quality framework.

You will drive key metrics, lead process improvements, and manage system implementations while coordinating training and cross-functional collaboration to deliver excellent service.