Ops Manager: Dispatch & Route Excellence

Temco-Logistics; Elizabeth (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

Temco Logistics in Elizabeth, NJ is seeking an Operations Manager to lead day-to-day operations, drive efficiency, and support drivers and customers. You will partner with the General Manager to ensure service excellence, compliance, and a great employee experience.

The role emphasizes data-driven decision making, process improvement, and coaching of drivers and office teams to deliver reliable, on-time service. Lead with a people-first approach and align with company goals.

Qualifications

• Proven leadership experience in operations.
• Ability to multitask in fast-paced environments.
• Comfortable using data and metrics to drive decisions.
• People-first mindset with teamwork and accountability.

Responsibilities

• Oversee day-to-day operations and monitor routes and service performance.
• Support drivers and customer service by troubleshooting issues and resolving delivery exceptions.
• Ensure manifests, routing, dispatch, and check-ins are accurate, compliant, and on time.
• Review exceptions and coordinate with the router to optimize routes within DOT regulations.

Skills

Leadership

Multitasking

Data-driven

Teamwork

Education

High School Diploma or GED

Job description

Temco Logistics in Elizabeth, NJ is seeking an Operations Manager to lead day-to-day operations, drive efficiency, and support drivers and customers. You will partner with the General Manager to ensure service excellence, compliance, and a great employee experience.

The role emphasizes data-driven decision making, process improvement, and coaching of drivers and office teams to deliver reliable, on-time service. Lead with a people-first approach and align with company goals.