Driver Operations Lead - Dispatch & Scheduling

Temco Logistics; Portland (ME); On-site; USD 60,000 - 90,000; Full time

Job summary

Temco Logistics in Portland, ME is seeking an Operations Manager to oversee delivery and customer service operations, ensuring accurate scheduling and high service standards. You will coordinate routing, dispatch, and 3PL logistics to maintain smooth daily activities.

The role requires strong communication, organization, and the ability to thrive in a fast-paced environment, with morning start times and on-site collaboration across teams.

Qualifications

• Transportation operations experience.
• Routing and dispatching experience.
• Warehouse management experience.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Prepare delivery manifests and ensure dispatch readiness.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.

Skills

Transportation operations

Routing & dispatching

Warehouse management

Job description

Temco Logistics in Portland, ME is seeking an Operations Manager to oversee delivery and customer service operations, ensuring accurate scheduling and high service standards. You will coordinate routing, dispatch, and 3PL logistics to maintain smooth daily activities.

The role requires strong communication, organization, and the ability to thrive in a fast-paced environment, with morning start times and on-site collaboration across teams.