Ops Leader - Luxury Retail & Customer Experience

Saks Fifth Avenue Off 5th Europe Gmbh; Boca Raton (FL); Presencial; USD 62 000 - 77 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Voluntary benefits

Resumo da oferta

Saks OFF 5TH, part of Exemplar Luxury Group, seeks an Assistant Store Director, Operations to lead back-of-house excellence and support store performance. You will partner with the Store Director to optimize workload planning, freight flow, inventory integrity, and digital tool adoption, driving efficiency and profitability.

In this role you will align operational strategies with business goals, analyze data for decisions, and foster a customer-first culture while coordinating with leadership to

Qualificações

• 3+ years of retail operations leadership.
• Strong knowledge of inventory management and freight flow.
• Experience with workload planning, budgeting and scheduling.
• Proficient in using data and reporting tools to drive decisions.
• Excellent communication and team development skills.
• Customer-first mindset with flexibility to work evenings and holidays.

Responsabilidades

• Manage operational workload planning, balancing efficiency with business needs
• Oversee all store operational standards ensuring execution at a high level
• Ensure store-wide adoption of digital tools for operational execution
• Manage the planning, timelines, budget and communication of all required operational processes through workload planning and effective scheduling
• Oversee all freight flow operations and drives efficiency through process improvement
• Oversee stock replenishment strategy to meet customer demand and ensure inventory integrity
• Lead a culture of customer-first decision-making, ensuring all operations enhance the shopping experience
• Analyze financial and operational reports to make data-driven decisions that improve EBITA
• Align operational strategies with business goals to optimize store performance and growth
• Communicate store strategy to leadership and associates, ensuring clarity in operational goals
• Partner with store manager to improve operations and achieve business goals
• Identify long-term operational challenges and implement strategies for resolution

Conhecimentos

Retail operations

Workload planning

Budgeting

Scheduling

Data & reporting

Digital tools

Time management

Communication

Team leadership

Customer-focused

Ferramentas

POS systems

Inventory software

Descrição da oferta de emprego

Saks OFF 5TH, part of Exemplar Luxury Group, seeks an Assistant Store Director, Operations to lead back-of-house excellence and support store performance. You will partner with the Store Director to optimize workload planning, freight flow, inventory integrity, and digital tool adoption, driving efficiency and profitability.

In this role you will align operational strategies with business goals, analyze data for decisions, and foster a customer-first culture while coordinating with leadership to