Assistant Store Director, Operations

060 SAKS & CO LLC; Boca Raton (FL); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Additional voluntary benefits

Job summary

Saks OFF 5TH is seeking an Assistant Store Director, Operations to lead and optimize back-of-house processes, from workload planning to inventory management and digital tool adoption. You will partner with the Store Director to drive efficiency, profitability, and a customer-first experience.

You will oversee freight flow, stock replenishment, and data-driven reporting to improve EBITA while aligning strategies with store growth. Strong leadership in a fast-paced retail environment is essential.

Qualifications

• 3+ years of experience in retail operations.
• Proven leadership in fast-paced environments.
• Experience with workload planning, budgeting, and scheduling.

Responsibilities

• Manage workload planning balancing efficiency and business needs.
• Oversee store operational standards and execution.
• Drive adoption of digital tools for operations.
• Plan timelines, budgets and communications for processes.
• Oversee freight flow operations and drive improvements.
• Lead stock replenishment to meet demand and protect inventory.
• Analyze reports to make data-driven EBITA improvements.
• Align ops with business goals and support growth.
• Communicate strategy to leaders and associates.
• Collaborate with Store Director to enhance operations.

Skills

Retail operations

Leadership

Inventory management

Data-driven decisions

Digital tools

Job description

Job Description

WHO WE ARE: Saks OFF 5TH is a destination for off-price luxury fashion. Its 12 stores serve primarily as a selling channel for residual inventory from Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman, offering a compelling assortment of high-end designers and everyday favorites at the best prices. Saks OFF 5th is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

YOU WILL BE

As the Assistant Store Director, Operations, you will play a critical leadership role in driving operational excellence and supporting overall store performance. You will oversee all operational processes, from workload planning and freight flow to inventory management and digital tool adoption, ensuring a smooth and efficient back-of-house operation. This role focuses on optimizing store operations to maximize efficiency, profitability, and customer satisfaction, while actively contributing to the broader business strategy. You’ll partner closely with the Store Director and leadership team to implement operational strategies, drive process improvements, and cultivate a customer-first culture that supports store growth.

WHAT YOU WILL DO

• Manage operational workload planning, balancing efficiency with business needs
• Oversee all store operational standards ensuring execution at a high level
• Ensure store-wide adoption of digital tools for operational execution
• Manage the planning, timelines, budget and communication of all required operational processes through workload planning and effective scheduling
• Oversee all freight flow operations and drives efficiency through process improvement
• Oversee stock replenishment strategy to meet customer demand and ensure inventory integrity
• Lead a culture of customer-first decision-making, ensuring all operations enhance the shopping experience
• Analyze financial and operational reports to make data-driven decisions that improve EBITA
• Align operational strategies with business goals to optimize store performance and growth
• Communicate store strategy to leadership and associates, ensuring clarity in operational goals
• Partner with store manager to improve operations and achieve business goals
• Identify long-term operational challenges and implement strategies for resolution

WHAT YOU WILL BRING

• 3+ years of experience in retail operations, with proven leadership experience in a fast-paced environment
• Strong understanding of operational processes, inventory management, andfreight flow
• Experience with workload planning, budgeting, and scheduling
• Comfortable using data and reporting tools to make business decisions and drive improvements
• Strong organizational and time management skills, with the ability to manage multiple priorities
• Proficiency with digital tools and technology platforms used in retail environments
• Excellent communication and interpersonal skills with the ability to lead and develop teams
• Proven ability to align operational strategies with business goals and enhance overall store performance
• Customer-first mindset with a commitment to delivering an elevated in-store experience
• Flexibility to work evenings, weekends and public holidays

YOUR LIFE AND CAREER AT SAKS OFF 5TH

Opportunity to work in a dynamic fast-paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate.

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• additional voluntary benefits (such as critical illness, hospital and accident insurance)

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Salary Range $61,666 - $77,082* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.