OPS Harn Museum Security + Visitor Engagement Assistant

University of Florida; Gainesville (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

The University of Florida invites applications for the OPS Harn Museum Security + Visitor Engagement Assistant on the Main Campus in Gainesville, FL. This part-time hourly role focuses on greeting guests, providing directions, and ensuring safety within galleries and public spaces.

Hourly pay is $15, with varied shifts including nights, weekends, and holidays. Prior security or customer service experience is preferred; strong communication and teamwork are valued. Equal opportunity employer.

Qualifications

• Flexibility for varied schedules including nights, weekdays, weekends, and holidays.
• Ability to work as part of a team and maintain a positive attitude.

Responsibilities

• Greet and welcome guests to the museum
• Provide excellent customer service and information to guests
• Perform routine patrols of galleries and public spaces
• Monitor guest compliance with museum policies and report non-compliance
• Provide front desk coverage on an as-needed basis
• Provide escorts to secure areas within the museum
• Assist with setup and breakdown of equipment, chairs, and tables for museum activities
• Practice de-escalation techniques when dealing with disruptive behavior
• Maintain professionalism, reliability, dependability and adherence to schedules
• Other duties as assigned

Skills

Security experience

Customer service

Verbal communication

Written communication

Diversity awareness

First Aid knowledge

Education

High School Diploma or Equivalent

Job description

OPS Harn Museum Security + Visitor Engagement Assistant

Job No: 541768

Work Type: Part Time

Location: Main Campus (Gainesville, FL)

Categories: Libraries/Museums

Department: 57801300 - HN-SECURITY

Job Description

Classification Title

OPS Hourly Non-Secretary/Clerical

Classification Minimum Requirements

High school diploma, or its equivalent, and one year of related experience.

Job Description

• Greet and welcome guests to the museum
• Professional and positive interaction with all visitors and staff of the museum
• Provide excellent customer service and provide general and directional information to guests
• Perform routine patrol of galleries and public spaces
• Monitor guest compliance with museum policies and report non-compliance through verbal and written communication
• Provide front desk coverage on an as-needed basis
• Provide escorts as-needed to secure areas within the museum
• Assist with setup and breakdown of equipment, chairs, and tables for museum activities
• Practice de-escalation techniques when dealing with aggressive or disruptive behavior
• Professionalism, reliability, dependability and adherence to schedules are required
• Other duties as assigned

Expected Salary

$15 per hour

Required Qualifications

Flexibility for varied schedules to include nights, weekdays, weekends, and holidays based on the needs of the museum.

Preferred

• Previous experience in a security and/or customer service role
• Ability to work as part of a team and project a positive attitude
• Excellent verbal and written communication skills
• Experience working and communicating with individuals of diverse backgrounds
• Knowledge of basic first aid, or First Aid/AED certification

Health Assessment Required: No

Applications Close

09 November 2026

Our Commitment

The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.