Harn Museum OPS Visitor Services Assistant

University of Florida; Gainesville (FL); Presencial; USD 17 000 - 24 000; Tempo parcial

Resumo da oferta

University of Florida is hiring a part-time OPS Visitor Services Assistant on the Main Campus in Gainesville, FL. The role focuses on visitor-access support, on-site and phone engagement, and exemplary customer service.

You will handle coat-checks, lost-and-found, and assist with data collection for demographics and attendance. The position requires a high school diploma and Sundays 1:00–5:00 pm availability, with a friendly, adaptable demeanor.

Qualificações

• High school diploma or equivalent and availability to work Sundays 1:00–5:00 pm.
• Strong customer service and communication abilities.
• Friendly, enthusiastic and flexible.
• Excellent oral and written communication skills.
• Computer fluency in the Windows operating system.
• Ability to work with individuals of diverse backgrounds and abilities.
• Must maintain confidentiality of all information entrusted to this position.

Responsabilidades

• Providing support for visitor-access operations at the museum.
• Engaging daily with guests on-site and by phone.
• Offering courteous customer service and sharing information about the museum and the city of Gainesville.
• Assisting with coat-check and visitor property procedures.
• Manage lost-and-found items.
• Help museum staff gather demographic and attendance data, keeping accurate daily logs and survey records.

Conhecimentos

Customer service

Communication skills

Friendly demeanor

Formação académica

High school diploma

Ferramentas

Windows OS

Descrição da oferta de emprego

Harn Museum OPS Visitor Services Assistant

Job No: 541775

Work Type: Part Time

Location: Main Campus (Gainesville, FL)

Categories: Libraries/Museums, Office/Administrative/Fiscal Support

Department: 57808100 - HN-VISITOR ENGAGEMENT ADMIN

Job Description

Classification Title: OPS Hourly Secretary/Clerical

Classification Minimum Requirements: High school diploma, or its equivalent, and available to work Sundays, 1:00 - 5:00 pm

Job Description: Job responsibilities include:

• Providing support for visitor‑access operations at the museum
• Engaging daily with guests both on-site and by phone
• Offering courteous customer service and sharing information about the museum and the city of Gainesville
• Assisting with coat‑check and visitor property procedures
• manage lost‑and‑found items
• Help museum staff gather demographic and attendance data, keeping accurate daily logs and survey records.

Expected Salary: $15 per hour

Required Qualifications: High school diploma, or its equivalent, and available to work Sundays, 1:00 - 5:00 pm

Preferred Qualifications: The successful candidate will possess the following qualities:

• Excellent customer service skills
• Ability to answer questions and deal with awkward and stressful situations
• Friendly, enthusiastic and flexible
• Excellent oral and written communication skills
• Computer fluency in the Windows operating system
• Ability to work with individuals of diverse backgrounds and abilities
• Must have professional appearance and demeanor and maintain confidentiality of all information entrusted to this position.

Applications Close: 04 November 2026

Our Commitment

The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.