Ops Excellence Analyst: Lean Six Sigma & Process Mining

Booking Holdings; Atlanta (GA); On-site; USD 105,300 - 128,700; Full time

Benefits offered by this job

Health and wellness benefits

Tuition reimbursement

Fitness reimbursement

Employee discounts

Job summary

Booking Holdings is seeking a Process Excellence professional to advance the GBS OpEx strategy and drive standardized, automated, and scalable processes across the organization. You will collaborate with Global Finance Transformation teams to improve efficiency and governance while delivering measurable cost reductions.

The role emphasizes cross‑functional influence, data analytics, and knowledge management.

Qualifications

• Bachelor’s Degree required.
• 3–5 years of relevant consulting experience preferred.
• Experience with Signavio and Celonis process mining.
• Power BI and RPA familiarity.

Responsibilities

• Support the foundational build and expansion of the GBS OpEx strategy.
• Drive change through influence, relationships, communications, and execution.
• Develop standardized, streamlined, harmonized, and optimized processes with a focus on automation, scalability, and controls.
• Support the Knowledge Management content and development of new content related to processes and operational excellence (OpEx).
• Create and support a culture of continuous improvement in collaboration with the VP and Sr Manager of GBS Operations.
• Support project scoping and planning by documenting project goals, requirements, KPIs, roadmap, and main deliverables.

Skills

Power BI

RPA tools

Influence skills

Analytical thinking

Communication skills

Problem-solving

Education

Bachelor’s Degree

Tools

Signavio

Celonis

Job description

Booking Holdings is seeking a Process Excellence professional to advance the GBS OpEx strategy and drive standardized, automated, and scalable processes across the organization. You will collaborate with Global Finance Transformation teams to improve efficiency and governance while delivering measurable cost reductions.

The role emphasizes cross‑functional influence, data analytics, and knowledge management.