Ops Admin & Customer Service Lead (Part-Time)

FedEx Corporation; Newville (Cumberland County); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Part-time schedule

Résumé du poste

FedEx Corporation is seeking a part-time clerical professional to support hub and station operations, including linehaul, quality assurance, and customer service. You will tend to damaged and misaddressed packages, serve as the first line of contact for customers, and assist with data entry and reporting to help optimize delivery times.

Essential duties include clerical tasks, data entry, and maintaining accurate scan statuses, while supporting loss prevention and audit activities.

Qualifications

• High School diploma or GED required.
• Minimum 4 years of customer service/clerical experience preferred (dock ops knowledge helpful).
• Proficient in typing, data entry and MS Office; strong attention to detail.

Responsabilités

• Provide clerical support to management and operations.
• Process data in systems and generate regular and ad hoc reports.
• Serve as frontline customer service and resolve inquiries or escalate as needed.
• Assist with audits and with loss prevention tasks as required.

Connaissances

Typing

Data entry

MS Office

Customer service

Time management

Formation

High School Diploma or GED

Outils

Microsoft Office

Web-based applications

Description du poste

FedEx Corporation is seeking a part-time clerical professional to support hub and station operations, including linehaul, quality assurance, and customer service. You will tend to damaged and misaddressed packages, serve as the first line of contact for customers, and assist with data entry and reporting to help optimize delivery times.

Essential duties include clerical tasks, data entry, and maintaining accurate scan statuses, while supporting loss prevention and audit activities.