Opportunity Coordinator

Hireology; Greenfield (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental

401K

Paid Time Off (PTO)

Job summary

Hireology in Massachusetts is seeking an energetic Business Development Center (BDC) Representative to turn conversations into customers. You will be the first impression, responding to inquiries and setting appointments while guiding prospects through the funnel with a welcoming attitude.

You will follow up with past clients, nurture new leads via text, email, and phone, and meticulously log daily activity and notes in our CRM.

Qualifications

• Natural conversationalist with positive energy on calls and messages.
• Fast typist able to navigate multiple browser tabs and CRM.
• Comfort handling objections and pursing targets with persistence.

Responsibilities

• Respond to inbound internet leads and phone inquiries promptly and welcomingly.
• Schedule appointments and manage calendars as the primary timekeeper.
• Follow up with past clients and nurture new leads via text, email, and phone.
• Log daily activity and customer notes accurately in our CRM system.

Skills

Conversation skills

Typing speed

CRM navigation

Objection handling

Team player

Tools

CRM software

Job description

Are you a master of the digital greeting, a professional relationship-builder, and the ultimate keeper of the calendar?

We are looking for an energetic Business Development Center (BDC) Representative to join our team and turn clicks into customers!

If you love chatting with people, setting up winning appointments, and being rewarded for your efforts, this is the perfect role for you!

What You’ll Do:

• Be the first impression: Respond to inbound internet leads and phone inquiries with attention to detail and a welcoming attitude.
• Master the calendar: A Customer Service Appointment Scheduler is the Ultimate Matchmaker and Gatekeeper of Time for our business!
• Keep the conversation going: Follow up with past clients and nurture new leads via text, email, and phone.
• Track the wins: Log your daily activity and customer notes accurately in ourCRM system.

Who You Are:

• A natural conversationalist: You can talk to anyone, anywhere, and you bring positive energy to every call and message.
• Keyboard-fluent: You have fast typing fingers and can navigateCRM software and multiple browser tabs like a pro.
• Resilient and driven: You love chasing targets, handling objections with grace, and turning a "maybe" into a "yes."
• A team player: You thrive in a collaborative environment and love celebrating wins with your crew.

What's In It for You:

• Competitive hourly base pay plus an uncapped performance bonus structure (the more goals you reach, the more you earn!)
• Comprehensive health, dental and 401K benefits
• Paid Time Off (PTO)