Ophthalmology Surgical Coordinator: Patient Experience & Scheduling

Mid Florida Eye; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits package

401K

Life insurance

Paid holidays

Paid time off

Paid parking

Job summary

Mid Florida Eye in The Villages, Florida is seeking a Surgical Coordinator to deliver exceptional patient experiences in a fast-paced ophthalmology practice. You will manage surgical scheduling, pre-certification, and patient coordination across ORs and ambulatory centers, ensuring accurate registrations and insurance verification.

The ideal candidate has at least one year of ophthalmology coordination experience, strong communication skills, and the ability to multi-task while providing

Qualifications

• One year of experience in ophthalmology preferred.
• Excellent verbal, interpersonal, consumer relations and telephone skills required.
• Proficient knowledge in medical insurance verification procedures, insurance screening and financial counseling, billing, and health-care business operations, as well as working knowledge of CPT4/ICD9 coding preferred.
• Must be able to multi-task and have knowledge of medical terminology.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Process patient Surgical Plan of Care from Physician.
• Confirm and correct computer aided, on-line registration with patient by telephone or in person in courteous and consumer-orientated manner; collect personal and insurance information.
• Discuss co-payment, deposits, or payment in full requirements with patients prior to scheduled appointment; counsel patient on establishing payment schedule.
• Contact and verify insurance company in a timely manner to pre-certify procedure, document pre-certification notes in HBOC registration; contact PCPs for referrals and or H&Ps as needed.
• Schedule procedure, work with both the surgeon’s and patient's schedules, as well as possibly other physician’s schedules for joint procedures
• Schedule patients for an appointment with physician, nurse or technical personnel using the on-line scheduling system; send a confirmation letter of procedure as well as other information relating to the surgical experience.
• Coordinate admission and/or procedure with other departments per patient needs; follow-up with each patient until procedure is scheduled.
• Progressive experience performing patient registration and scheduling, medical insurance verification, preferably in a physician’s office as a receptionist or in a customer service environment. (Required)

Skills

Verbal communication

Interpersonal skills

Telephone skills

Medical insurance verification

Billing knowledge

CPT/ICD coding knowledge

Multi-tasking

Ophthalmology experience

Bilingual English/Spanish

Job description

Mid Florida Eye in The Villages, Florida is seeking a Surgical Coordinator to deliver exceptional patient experiences in a fast-paced ophthalmology practice. You will manage surgical scheduling, pre-certification, and patient coordination across ORs and ambulatory centers, ensuring accurate registrations and insurance verification.

The ideal candidate has at least one year of ophthalmology coordination experience, strong communication skills, and the ability to multi-task while providing