Ophthalmology Practice Leader — Operations & Revenue

Chicago Eye Consultants; Bridgeview (IL); On-site; USD 100,000 - 120,000; Full time

Job summary

Chicago Eye Consultants and DuPage Eye seeks an experienced Practice Administrator to lead daily operations across busy ophthalmology practices. The role emphasizes operational excellence, financial performance, and patient experience, reporting to the home office in Stickney, IL.

The ideal candidate brings ophthalmology practice management expertise, revenue cycle knowledge, and a proven track record in building high-performing teams to support physicians delivering outstanding patient care.

Qualifications

• Bachelor’s degree in healthcare administration, Business Administration, or a related field (master’s degree preferred)
• 5+ years of management in ophthalmology or optometric experience required
• Strong knowledge of healthcare regulations, including HIPAA, Medicare, and Medicaid
• Proficiency in practice management software and electronic health records (EHR) systems
• Excellent leadership and communication skills
• Exceptional organizational and problem-solving abilities
• A commitment to delivering outstanding patient care
• Strong staff relations skills
• In depth knowledge of revenue cycle management, third party reimbursement, regulatory issues and compensation plan methodologies
• Working knowledge of NextGen, including building templates
• Excellent Internet and related search skills as well as proficient with Microsoft Suite; advanced Excel; Axiom a plus

Responsibilities

• Oversee the daily operations of the ophthalmology practices, including scheduling, patient flow, and staff management
• Develop and implement policies and procedures to optimize practice efficiency and patient satisfaction
• Monitor and manage the practice's financial performance, including budgeting, billing, and revenue cycle management
• Recruit, train, and supervise office staff, including front desk personnel, medical assistants, and administrative personnel
• Conduct regular staff meetings and performance evaluations to ensure a cohesive and high-performing team
• Ensure a positive patient experience by maintaining a welcoming and organized reception area
• Address patient concerns and inquiries, striving to resolve issues promptly and professionally
• Implement and uphold patient privacy and data security protocols in compliance with HIPAA regulations
• Oversee accurate coding and billing processes to maximize revenue and minimize billing errors
• Collaborate with billing and coding specialists to ensure timely and accurate claim submissions
• Stay current with industry regulations, including Medicare, Medicaid, and private insurance guidelines
• Help to ensure the practice's compliance with all legal and regulatory requirements, including maintaining licensure and certifications

Skills

Leadership

Communication

Organizational

Problem-solving

Staff relations

Regulatory knowledge

Education

Bachelor’s degree in healthcare administration or related field

Master’s degree preferred

Tools

NextGen

EHR systems

Microsoft Excel

Axiom

Job description

Chicago Eye Consultants and DuPage Eye seeks an experienced Practice Administrator to lead daily operations across busy ophthalmology practices. The role emphasizes operational excellence, financial performance, and patient experience, reporting to the home office in Stickney, IL.

The ideal candidate brings ophthalmology practice management expertise, revenue cycle knowledge, and a proven track record in building high-performing teams to support physicians delivering outstanding patient care.