Ophthalmology Patient Services Coordinator

Washington University in St. Louis; St. Louis (MO); Presencial; USD 23.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation and sick time

Health insurance

Metro U-Pass transit

Tuition assistance for you and family

Descripción de la vacante

Washington University in St. Louis is seeking a Clinical Office Support professional to handle front desk duties, answer calls, register patients, and assist with insurance and referrals in a busy outpatient setting.

The role requires a high school diploma and Basic Life Support certification within one month of hire, with preference for medical office or customer service experience. Strong communication and computer literacy are essential.

Formación

• Strong communication and computer skills are required.
• Experience in medical office or related customer service preferred.
• Basic Life Support certification is required within one month of hire.

Responsabilidades

• Answers telephone calls and routes patient questions to appropriate staff.
• Registers new patients and collects demographic and insurance information.
• Schedules, reschedules, cancels and confirms appointments.
• Assists with obtaining referrals/pre-certifications as needed.
• Provides information packets related to services.

Conocimientos

Communication

Computer literacy

Customer Service

Insurance

Interpersonal relationships

Medical terminology

Educación

High school diploma or equivalent

Descripción del empleo

Washington University in St. Louis is seeking a Clinical Office Support professional to handle front desk duties, answer calls, register patients, and assist with insurance and referrals in a busy outpatient setting.

The role requires a high school diploma and Basic Life Support certification within one month of hire, with preference for medical office or customer service experience. Strong communication and computer literacy are essential.