Ophthalmology Outpatient Clerk - Training & Flexible Hours

Freeman Hospital; Carthage (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Full training

Team support

Development opportunities

Job summary

Newcastle Hospitals NHS Foundation Trust is seeking an Outpatients Clerk (Band 2) for the Ophthalmology Department at the Newcastle Eye Centre, Royal Victoria Infirmary. You will be the first point of contact for patients, handling appointments, registrations and general inquiries with a focus on excellent customer service.

The role requires good literacy, numeracy and IT skills, and previous reception/clerical experience is helpful.

Qualifications

• NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience.
• Good literacy and numeracy skills.
• Ability to communicate with members of the public, all staff and health care providers.
• IT skills in Windows based applications.

Responsibilities

• To provide an effective and efficient out-patient reception and Appointment Booking Centre and administrative service across the organisation ensuring that a high quality of customer care is delivered.
• To continue to develop and maintain competencies in all areas of work.

Skills

Good literacy and numeracy skills

Communication with public and staff

IT skills (Windows)

Reception/clerical experience

Education

NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience

Job description

Newcastle Hospitals NHS Foundation Trust is seeking an Outpatients Clerk (Band 2) for the Ophthalmology Department at the Newcastle Eye Centre, Royal Victoria Infirmary. You will be the first point of contact for patients, handling appointments, registrations and general inquiries with a focus on excellent customer service.

The role requires good literacy, numeracy and IT skills, and previous reception/clerical experience is helpful.