Ophthalmology Clinical Services Specialist II - Onsite

Washington University in St. Louis; St. Louis, Northern (MO, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

Retirement plan

Tuition assistance

Job summary

Washington University in St. Louis is seeking a Clinical Service Representative II for the Ophthalmology clinic on the Medical Campus. The role involves greeting patients, registering them, verifying insurance, collecting co-pays, and coordinating appointments and patient testing.

You will assist with charts, referrals, and billing inquiries in a busy clinical setting. Requirements include a high school diploma and Basic Life Support certification, plus 2 years in a medical office or related

Qualifications

• High school diploma or equivalent.
• Basic Life Support certification (American Heart Association or Red Cross).
• 2 years in medical office setting or related customer service.
• Basic computer literacy.

Responsibilities

• Greet patients, verify insurance and demographics.
• Collect co-pays and balance receipts.
• Schedule appointments and reminders.
• Prepare charts and assist with billing questions.
• Support front-desk operations and HIPAA forms.

Skills

Communication

Interpersonal Relationships

Medical Terminology

Computer Literacy

Insurance

Education

High School Diploma or Equivalent

Job description

Washington University in St. Louis is seeking a Clinical Service Representative II for the Ophthalmology clinic on the Medical Campus. The role involves greeting patients, registering them, verifying insurance, collecting co-pays, and coordinating appointments and patient testing.

You will assist with charts, referrals, and billing inquiries in a busy clinical setting. Requirements include a high school diploma and Basic Life Support certification, plus 2 years in a medical office or related