Ophthalmology Clinic Ops Leader

5110 Massachusetts Eye and Ear Infirmary; Boston (MA); On-site; USD 97,000 - 141,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Bonuses and recognition programs

Job summary

Massachusetts Eye and Ear Infirmary in Boston seeks a Clinic Operations Manager to oversee daily clinical operations, lead staff, and drive efficient workflows to deliver high-quality patient care and an outstanding experience.

Under the Director of Operations, you will manage budgeting, staffing, regulatory compliance, and cross-department collaboration to support strategic initiatives and operational excellence.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field required or equivalent experience.
• Strong leadership and staff development capabilities.
• Experience leading ophthalmology or clinical operations is preferred.

Responsibilities

• Provide day-to-day leadership and operational oversight for clinical staff.
• Assess and maintain staff competencies to support quality care and regulatory compliance.
• Partner with department leadership to implement workflows and regulatory requirements.
• Identify and support workflow and system improvements to enhance efficiency and patient care.
• Assist in developing departmental operating and capital budgets and resource management.
• Promote a positive patient experience and effective resource utilization.
• Monitor metrics to improve patient satisfaction and department performance.

Skills

Leadership

Staff development

Team management

Interpersonal skills

Communication

Analytical thinking

Problem-solving

Regulatory knowledge

Education

Bachelor's degree in Healthcare Administration, Business Administration, or related field

Tools

Microsoft Office

Job description

Massachusetts Eye and Ear Infirmary in Boston seeks a Clinic Operations Manager to oversee daily clinical operations, lead staff, and drive efficient workflows to deliver high-quality patient care and an outstanding experience.

Under the Director of Operations, you will manage budgeting, staffing, regulatory compliance, and cross-department collaboration to support strategic initiatives and operational excellence.