Healthcare Operations Leader - Strategy & Efficiency

Massachusetts Eye and Ear Infirmary - MEI; Boston (MA); Hybrid; USD 124,000 - 181,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary in Boston seeks an experienced operations leader to oversee daily hospital and department functions, drive strategic planning, and ensure delivery of high-quality, cost-efficient service.

You will lead managers and staff, manage budgets, improve processes, ensure regulatory compliance, and partner with executives to align operations with Mass General Brigham goals.

Qualifications

• 8-10+ years in healthcare operations or related area
• 5-7 years in management or leadership roles
• Bachelor’s Degree Healthcare Administration or related field; Master’s preferred
• Experience ensuring regulatory compliance and leading cross-functional teams

Responsibilities

• Oversee day-to-day hospital and department operations for smooth functioning.
• Develop and implement operational strategies aligned with hospital goals.
• Identify and execute process improvements to reduce costs and improve care outcomes.
• Develop and manage the operational budget and monitor expenses.
• Ensure compliance with regulatory requirements and maintain a safe environment.
• Lead and mentor a team of managers and staff.
• Manage vendor relationships and negotiate contracts for services.
• Stay updated on healthcare technologies and system improvements.
• Monitor KPIs and report to senior leadership.

Skills

Healthcare operations

Leadership

Strategic planning

Data analysis

Budgeting

Regulatory knowledge

Communication

Education

Bachelor's in Healthcare Administration

Bachelor's in Business Administration

Master's in related field

Job description

Massachusetts Eye and Ear Infirmary in Boston seeks an experienced operations leader to oversee daily hospital and department functions, drive strategic planning, and ensure delivery of high-quality, cost-efficient service.

You will lead managers and staff, manage budgets, improve processes, ensure regulatory compliance, and partner with executives to align operations with Mass General Brigham goals.