Ophthalmology Clinic Operations Specialist

University of Rochester; Town of Brighton (NY); On-site; USD 42,000 - 57,000; Full time

Job summary

The University of Rochester's Ophthalmology department is seeking an experienced administrative professional to support clinical, educational, and academic programs in a fast-paced environment. Responsibilities include managing providers' calendars, coordinating referrals and prior authorizations, and optimizing clinic time while ensuring accurate patient scheduling and communications.

Additional duties include preparing clinic materials, arranging travel and accommodations, and interfacing with

Qualifications

• High School diploma and 2 years of relevant experience.
• Or equivalent combination of education and experience.
• Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred.

Responsibilities

• Serves as main contact for providers; manages calendars and schedules, coordinates referrals and prior authorizations, and drafts non-routine correspondence.
• Determines daily surgery/procedure order based on medical urgency; coordinates with OR scheduling and ensures readiness of equipment and materials.
• Assembles data from multiple tabs in the EMR for disability paperwork and serves as the main contact for patients pre- and post-operative.
• Other duties as assigned.

Skills

Customer relations

Education

High School diploma

Equivalent education/experience

Tools

Flowcast

Electronic Medical Records (EMR)

Job description

The University of Rochester's Ophthalmology department is seeking an experienced administrative professional to support clinical, educational, and academic programs in a fast-paced environment. Responsibilities include managing providers' calendars, coordinating referrals and prior authorizations, and optimizing clinic time while ensuring accurate patient scheduling and communications.

Additional duties include preparing clinic materials, arranging travel and accommodations, and interfacing with