Ophthalmic Technician Lead - Care, Workflow & Training

Wicker Park Eye Center, Ltd; Chicago (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

Wicker Park Eye Center, Ltd in Chicago seeks an Ophthalmic Technician Lead to supervise clinic operations while delivering hands-on patient care. You will coordinate technician assignments, ensure patient flow, and maintain testing accuracy and EMR documentation.

The role emphasizes equipment upkeep, inventory management, and adherence to safety and HIPAA protocols. The ideal candidate brings ophthalmic tech certification, clinical experience, and strong multilingual communication

Qualifications

• Certification as Ophthalmic Technician preferred.
• Experience in ophthalmic/clinical setting desirable.
• Fluent in English and Spanish.
• Strong interpersonal and patient-centric communication.
• Proficient with ophthalmic instruments and diagnostic equipment.
• Excellent organizational skills and attention to detail.

Responsibilities

• Serve as a clinical resource to support consistent workflows, patient care standards, and efficient patient flow.
• Assist in coordinating daily technician assignments, patient flow, and clinic readiness.
• Ensure accuracy of patient workups, diagnostic testing, and EMR documentation.
• Support smooth clinic operations by identifying and addressing workflow gaps in real time.
• Oversee daily opening and closing procedures for clinical areas.
• Ensure exam rooms are stocked, cleaned, and patient-ready at all times.
• Start up, monitor, and maintain diagnostic equipment; calibrate and troubleshoot as needed.
• Manage clinical supply inventory; monitor par levels and communicate ordering needs to management.
• Adhere to HIPAA, safety, and infection control protocols.
• Collaborate with physicians, technicians, and administrative staff to ensure efficient patient flow.
• Provide peer support and assist with training of new technicians.

Skills

Interpersonal communication

Bilingual English/Spanish

Ophthalmic instruments proficiency

Organizational skills

Team collaboration

Attention to detail

Education

Certification as Ophthalmic Technician

Job description

Wicker Park Eye Center, Ltd in Chicago seeks an Ophthalmic Technician Lead to supervise clinic operations while delivering hands-on patient care. You will coordinate technician assignments, ensure patient flow, and maintain testing accuracy and EMR documentation.

The role emphasizes equipment upkeep, inventory management, and adherence to safety and HIPAA protocols. The ideal candidate brings ophthalmic tech certification, clinical experience, and strong multilingual communication