Ophthalmic Surgical Coordinator & Patient Liaison

Icarespecialists; Hagerstown (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(K)

Eye care discounts

Continuing education allowances

Career growth and development

PTO and holidays off

Comprehensive benefits

Job summary

Vision Innovation Partners is seeking a Surgical Coordinator in Maryland to manage patient scheduling, pricing discussions, and post-visit follow-ups. The role involves collaboration with patients to ensure a seamless experience from consultation through surgery, including coordinating pre- and post-operative instructions and maintaining accurate patient records.

The ideal candidate develops strong patient relationships, handles financing discussions, and uses standard office software to support

Qualifications

• Liaison to patients; assist with paperwork and maintain files.
• Assist patients regarding surgery dates and consultations.
• Discuss surgical cost based on benefits and financing.
• Handle follow-up with prospective, current and past patients.
• Prepare patient charts and provide post-operative support.

Responsibilities

• Deliver high patient satisfaction and professional service.
• Present pricing and financing options to patients.
• Schedule and confirm appointments; update patient records.
• Coordinate surgery bookings and pre/post-op instructions.
• Manage payments and financing through software and generate reports.

Skills

Patient liaison

Office software

Appointment scheduling

Payments & financing

Communication skills

Organizational skills

Data entry

Finance reporting

Tools

Word

Excel

Database systems

Job description

Vision Innovation Partners is seeking a Surgical Coordinator in Maryland to manage patient scheduling, pricing discussions, and post-visit follow-ups. The role involves collaboration with patients to ensure a seamless experience from consultation through surgery, including coordinating pre- and post-operative instructions and maintaining accurate patient records.

The ideal candidate develops strong patient relationships, handles financing discussions, and uses standard office software to support