Ophthalmic Surgery Coordinator & Patient Advocate

Louisiana Eye & Laser Center; New Iberia (LA); On-site; USD 42,000 - 48,000; Full time

Job summary

Louisiana Eye & Laser Center is seeking a Patient Counselor to schedule ophthalmic surgeries at the ambulatory surgery center and area hospitals, and to liaise between patients, surgeons, facilities and preop staff. The position requires knowledge of ophthalmic practice and insurance coverage, strong communication, attention to detail, confidentiality, and the ability to multi-task in a fast-paced environment. Experience in medical practice is preferred; ophthalmology exposure is a plus.

Qualifications

• High school diploma or equivalent.
• 2 years in medical practice experience preferred.
• Ophthalmology practice preferred.
• Ability to multi-task in a fast-paced environment.
• Excellent written and spoken communication.
• Attention to detail and patient confidentiality.
• Ability to work with EMR systems.

Responsibilities

• Maintains surgical schedule for surgeons.
• Acts as liaison between patient, surgeon, facility and preop staff.
• Communicates scheduling, preop testing, insurance requirements and consents to patients.
• Coordinates paperwork and maintains patient confidentiality.
• Keeps daily log and weekly spreadsheet.
• Attends required meetings.
• Duties may be added or changed at management's discretion.

Skills

Surgical scheduling

Patient communication

Attention to detail

Empathy

Multi-tasking

Team collaboration

Data entry

Education

Highschool Diploma or equivalent

Tools

EMR systems

Job description

Louisiana Eye & Laser Center is seeking a Patient Counselor to schedule ophthalmic surgeries at the ambulatory surgery center and area hospitals, and to liaise between patients, surgeons, facilities and preop staff. The position requires knowledge of ophthalmic practice and insurance coverage, strong communication, attention to detail, confidentiality, and the ability to multi-task in a fast-paced environment. Experience in medical practice is preferred; ophthalmology exposure is a plus.