Ophthalmic Assistant: Patient Care & Diagnostics

Riverside Health; Newport News (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Riverside Health in Newport News, Virginia is seeking an Ophthalmic Assistant. This entry-level, non-certified position supports the Office Manager and clinicians, greets patients, reviews complaints, and performs essential measurements under supervision.

You will document histories, assist with refills, prepare referral letters, and help educate patients with brochures and videos. Proficiency with medical software and strong communication are valued as you help deliver timely eye care.

Qualifications

• High School Diploma or GED required.
• 1 year ophthalmology/optometry office experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Perform and record visual acuities, refractometry, tonometry, keratometry, slit lamp exams, OCT and other tests under supervision.
• Identify patient needs and ensure timely care.
• Communicate findings to physicians and team members; prepare referral letters and dictations.
• Prepare prescription refills for physician review and signature; respond to voicemails and patient inquiries promptly.
• Maintain clean, safe work area and comply with OSHA and HIPAA regulations.

Skills

Clinical measurements

Patient communication

Team coordination

Medical documentation

Education

High School Diploma or GED

Tools

MedFlow

Electronic Health Records

Microsoft Office

Job description

Riverside Health in Newport News, Virginia is seeking an Ophthalmic Assistant. This entry-level, non-certified position supports the Office Manager and clinicians, greets patients, reviews complaints, and performs essential measurements under supervision.

You will document histories, assist with refills, prepare referral letters, and help educate patients with brochures and videos. Proficiency with medical software and strong communication are valued as you help deliver timely eye care.