OPHTHALMIC ASSISTANT

Vance Thompson Vision; West Fargo (ND); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

PTO & retirement contributions

Education allowance

Wellness program + Lifestyle Spending

Job summary

Vance Thompson Vision is expanding its patient care team at the West Fargo, ND location and seeks an Ophthalmic Assistant to support patient workups, testing, and efficient exam flow under doctor supervision.

Ideal candidates hold a high school diploma (AAO home study preferred) and have prior patient care experience. We value organization, clear communication, and a positive, team-oriented attitude.

Qualifications

• High school diploma or equivalent required or preferred.
• AAO home study preferred for ophthalmic assistants.
• Prior patient care experience preferred.

Responsibilities

• Performing patient workups and preliminary tests including visual acuity, patient history, lensometry and other tests in accordance with protocol.
• Performing diagnostic tests such as keratometry, topography, tonometry, pachymetry and visual fields as indicated.
• Facilitates efficient patient flow by monitoring schedules and records, collaborating with OD/MD as needed.
• Triaging patient calls and resolving concerns to achieve satisfaction.
• Maintaining and stocking exam lanes and organized work areas.
• Sending prescriptions to pharmacies and handling prior authorizations as needed.
• Participating in team meetings and communicating progress across departments.
• Pursuing ongoing professional development to enhance skills.

Skills

Patient care

Organization

Multitasking

Communication

Teamwork

Education

High school diploma or equivalent

AAO home study preferred

Job description

Why VTV

At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world-class culture while making a meaningful impact.

Our Core Values That Provide Our Foundation

• Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
• Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
• Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.

Job Opportunity

We are growing and we are looking for an Ophthalmic Assistant to join our team!

You Are

• Ready to live out our core values in patient and team member interactions
• Committed to providing an excellent patient experience
• Highly organized and able to anticipate patient needs
• Able to bring a positive attitude everyday
• A clear communicator, able to multitask and team oriented

You Will Make An Impact By

• Performing patient workups and preliminary tests including visual acuity, patient history, lensometry and other tests in accordance with protocol.
• Performing various diagnostic tests as directed, but not limited to, keratometry, topography, tonometry, pachymetry and visual fields as indicated.
• Facilitates efficient patient flow by monitoring schedules, patient medical records, and potential schedule conflicts; resolves and communicates with OD/MD as necessary.
• Triaging patient phone calls by answering questions and resolving concerns as directed to achieve patient satisfaction.
• Ensuring the opening, closing, maintenance and stocking of exam lanes and maintaining order work areas.
• Sending prescriptions to patients’ pharmacies as requested by the doctor, and handling prior authorization requests as needed.
• Participating in regular team meetings and reports team progress to ensure effective team and inter-department communications.
• Actively participating in ongoing professional self-development to enhance training and skills.

You Have

• A high school diploma or equivalent
• Previous experience and/or training with completion of the American Academy of Ophthalmology (AAO) home study preferred.
• Previous patient care experience preferred.

Investments In YOU

Vance Thompson Vision offers a full benefits package and competitive compensation, including:

• Medical, dental and vision insurance
• Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance
• A variety of voluntary benefits for you and your family
• Education Allowance
• Wellness Program paired with a Lifestyle Spending Account

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.