Operator

The Hospitals of Providence; El Paso (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Hospitals of Providence in El Paso, TX is seeking a Per Diem switchboard operator to support the hospital by answering, screening and transferring calls. You will monitor alarms and assist with code situations as directed, using predefined scripts to access patient information and respond professionally.

Minimum requirements include a high school diploma and at least 6 months of experience in an operator role or customer service.

Qualifications

• Required: High school graduate or equivalent
• Required: 6 months as operator or in customer service

Responsibilities

• Answers calls in efficient manner, uses scripting for all interactions.

Education

High school diploma or equivalent

Job description

Overview

Embark on a rewarding career with Tenet Healthcare hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Healthcare, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Job Type:Per Diem

Job Shift: Rotating

Supports the hospital by operating switchboard. Answers, screens, transfers incoming and outgoing calls. Monitors alarms and code situations to activate notification systems when directed

Responsibilities

• Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions.

Qualifications

Education:

Required: High school graduate or equivalent

Experience:

Required: 6 months as operator or in customer service

Organization Description

The Hospitals of Providence have faithfully been serving our community since 1902. Generations of families have chosen our hospitals to be a steward of health in the El Paso community. Our five hospitals include a childrens hospital committed to providing the care patients need, when they need it. Today, the Hospitals of Providence are comprised of our region's most trusted hospitals, each dedicated to meeting our families specific healthcare needs. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Required: 6 months as operator or in customer service

• Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions.