Operations / Workforce Manager (Global, Remote)

Talantir; Fort Lauderdale (FL); Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

Performance-based bonuses

Async work model

Work from anywhere

Job summary

ThinkingIT Corp is seeking an Operations / Workforce Manager to optimize operational processes and manage workforce planning. You will oversee daily operations, schedule capacity, and monitor KPIs, partnering with leaders to streamline workflows and drive efficiency.

The role emphasizes analytics, cross-functional collaboration, and the ability to implement improvements in a global, async environment. Remote-friendly, with opportunities for strategic impact and vendor collaboration.

Qualifications

• Formal degree in business or management field is required.
• Experience coordinating operations and staffing in fast-paced settings.
• Data-driven approach to monitor performance metrics.

Responsibilities

• Oversee daily operations aligning with goals and resource use.
• Coordinate scheduling, capacity planning, and performance tracking.
• Work with department leads to streamline workflows.
• Build and maintain operational dashboards and KPI reports.
• Facilitate cross-team communication for alignment in operations.
• Identify process improvements and implement best practices.
• Support training and development to boost performance.
• Manage relationships with external partners and vendors.

Skills

Operations management

Workforce planning

Analytics

Leadership

Education

Bachelor's degree

Tools

Asana

Trello

Monday.com

Job description

About the Role:

ThinkingIT Corp is seeking a dynamic and dedicated Operations / Workforce Manager to join our team. This integral role will focus on optimizing our operational processes while also ensuring effective workforce management. The ideal candidate will bring a blend of operational foresight and team coordination to enhance productivity and drive our global strategies forward.

Key Responsibilities:

• Oversee daily operations, ensuring alignment with strategic goals and efficient resource allocation.
• Coordinate workforce management tasks, including scheduling, capacity planning, and performance tracking.
• Collaborate with department leads to streamline workflows and improve overall operational efficiency.
• Develop and maintain operational dashboards and reports to monitor key performance indicators (KPIs).
• Facilitate effective communication across teams and departments to promote alignment and unity in operations.
• Identify areas for improvement within operational processes and implement best practices to drive efficiencies.
• Support training and development initiatives to elevate team performance and engagement.
• Manage relationships with external partners and vendors relevant to operations and workforce strategies.

Requirements

• Bachelor’s degree in Business Administration, Management, or a relevant field.
• 4–6 years of experience in operations management and workforce coordination, preferably in a fast-paced or global environment.
• Strong analytical abilities and experience with performance metrics to drive operational outcomes.
• Excellent communication and leadership skills, capable of fostering team spirit and collaboration.
• Proficient in project management tools (like Asana, Trello, or Monday) and productivity software (Google Workspace, Microsoft Office).
• Problem‑solving skills, with a proactive approach to challenges and opportunities for improvement.
• Familiarity with HR processes and workforce planning principles is a plus.

Benefits

• Paid Time Off.
• Performance base bonuses.
• Async work model.
• Work from anywhere.
• Be part of a dynamic and growing team where your input directly impacts operational efficiency and employee experience.
• Opportunity to blend strategic thinking with hands-on execution.
• Exposure to cross‑functional operations, projects, and leadership‑level work.