Operations & Travel Administration Specialist

Lewis-Burke Associates; Washington (District of Columbia); On-site; USD 50,000 - 61,000; Full time

Job summary

Lewis-Burke Associates LLC is seeking an entry-level Business Administration and Operations associate to provide administrative, operational, and systems support across the firm in Washington, DC. You will coordinate staff travel, expense reporting, client activity reporting, and vendor management in a collaborative, in-person setting.

The role reports to the Director of Business Operations and requires proficiency with Microsoft 365, experience with travel/expense platforms, and strong

Qualifications

• Demonstrated experience providing administrative, business operations, or office support in a professional environment.
• Strong proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.
• Experience using or quickly learning software platforms in support of travel, expense, reporting, and vendor-management systems.
• Excellent written and verbal communication skills, with careful attention to grammar, formatting, accuracy, and audience.
• Ability to manage multiple priorities, meet recurring deadlines, follow through on open items, and work with limited supervision.
• Sound judgment, discretion, professionalism, and a service-oriented approach when working with staff, clients, guests, and vendors.

Responsibilities

• Travel Administration: Review and approve all travel requests using web-based booking platforms, including transportation, lodging, and conference registrations.
• Coordinate travel tracker with accounting; maintain approval and tracking records for client- vs. company-approved travel.
• Review and approve monthly reimbursable expense reports submitted by staff.
• Monitor travel tracker and follow up with staff to obtain expense reports.
• Assist staff with travel booking platforms and expense software; onboard new employees and maintain How-To documents.
• Client Activity Reports Administration: Ensure staff records activities and timekeeping in Timekeeping software.
• Coordinate recurring monthly client activity reporting using internal MS Access database.
• Publish draft activity reports and finalize for client delivery by team leads.
• Add/Remove clients in MS Access for data collection from Timekeeping.
• Vendor and Subscription Management: Maintain centralized inventory of vendors, subscriptions, service terms, costs, renewal dates, and points of contact.
• Manage day-to-day vendor communications, requests, and expense approvals.
• Track vendor performance and escalate issues to the account manager.
• Monitor renewal/cancellation deadlines and obtain quotes for internal review.
• Assist with vendor onboarding and offboarding, including documentation and access coordination.
• Support invoice review and cost-centre or client coding where applicable.
• Additional Duties: Periodically staff front desk and support firm hospitality needs.

Skills

Administrative support

Microsoft 365

Travel & expense systems

Timekeeping software

Vendor management

Customer service

Tools

Expensify

Engine Travel

MS Access

Job description

Lewis-Burke Associates LLC is seeking an entry-level Business Administration and Operations associate to provide administrative, operational, and systems support across the firm in Washington, DC. You will coordinate staff travel, expense reporting, client activity reporting, and vendor management in a collaborative, in-person setting.

The role reports to the Director of Business Operations and requires proficiency with Microsoft 365, experience with travel/expense platforms, and strong