Operations Transformation Project Manager

Valeris; Louisville (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health plans

401(k) match

PTO & holidays

Career growth opportunities

Job summary

Valeris is seeking an Operations Project Manager in the Transformation Office to support enterprise-wide modernization, owning the Hub Clients migration to the Next Gen CRM. You will coordinate across Operations, IT, Product, GTM-Commercial, Finance, and vendor partners to ensure timely, quality delivery of key program milestones.

The role emphasizes governance, discovery-to-build execution, and ensuring client readiness, with a focus on maintaining momentum and effective communication across

Qualifications

• Bachelor’s degree in Business, Information Technology, Healthcare Administration, or related field; or equivalent work experience
• 5+ years of project management experience in technology, operations, or transformation programs
• Strong communication skills with the ability to present to executives and collaborate across diverse stakeholder groups
• Demonstrated ability to manage vendors, track deliverables, and coordinate cross-functional activities
• Strong analytical and problem-solving skills; ability to interpret data and identify risks or gaps
• Experience using project management tools (e.g., Jira, Smartsheet, MS Project, Confluence)
• Internal candidates with these qualifications are encouraged to apply

Responsibilities

• Prepare materials for weekly workstream meetings, cross-functional updates, and Steering Committee meetings
• Support technology transformation initiatives migrating Hub Clients to the Next Gen Platform
• Coordinate discovery, design, and build workshops; document decisions, track actions, and maintain project artifacts
• Develop and manage project plans, schedules, RAID logs, and status reports
• Coordinate activities across Operations, IT, Product, Commercial, Finance, and vendor teams
• Track operational and technical tasks to ensure accountability and timely execution
• Partner with Operations to support go-live readiness, change management activities, and client communication workflows
• Help facilitate alignment across diverse stakeholder groups to maintain program momentum
• Utilize Valeris’ values as the driving force behind the team’s success
• Perform additional tasks or projects as assigned

Skills

Project management

Stakeholder management

Vendor management

Communication

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

Jira

Smartsheet

MS Project

Confluence

Job description

Valeris is seeking an Operations Project Manager in the Transformation Office to support enterprise-wide modernization, owning the Hub Clients migration to the Next Gen CRM. You will coordinate across Operations, IT, Product, GTM-Commercial, Finance, and vendor partners to ensure timely, quality delivery of key program milestones.

The role emphasizes governance, discovery-to-build execution, and ensuring client readiness, with a focus on maintaining momentum and effective communication across