Operations Training & Procedures Specialist

PPL Corporation; Allentown (Lehigh County); On-site; USD 60,000 - 85,000; Full time

Job summary

PPL Corporation is seeking an Ops Process & Procedures Training Specialist to support delivery of operations processes and training for utility personnel. You will prepare work procedures, training materials, and coordinate sessions while maintaining compliance with safety standards.

The role emphasizes instructional design, training delivery, and collaboration across teams to ensure up-to-date procedures and documentation.

Qualifications

• Experience in operational training and procedure development preferred.
• Instructional design or trainer certification preferred.
• Knowledge of LMS and training evaluation practices.

Responsibilities

• Deliver standardized operations processes and training sessions for electric and gas personnel.
• Assist in preparing work procedures, training materials, and job aids.
• Coordinate logistics for training sessions and maintain accurate records in LMS.
• Support evaluation of training effectiveness and compliance with safety requirements.

Skills

Training Administration

Compliance Tracking

Field Exposure

Technical Training

Content Development

LMS

Safety & Compliance

Cross-Functional Collaboration

MS Office

Education

Bachelor’s degree in operations management or related

Job description

PPL Corporation is seeking an Ops Process & Procedures Training Specialist to support delivery of operations processes and training for utility personnel. You will prepare work procedures, training materials, and coordinate sessions while maintaining compliance with safety standards.

The role emphasizes instructional design, training delivery, and collaboration across teams to ensure up-to-date procedures and documentation.