Operations & Training Coordinator

PowerPro 360; Tallmadge (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

PowerPro 360 in Tallmadge, OH is seeking an Operations Coordinator to keep day-to-day operations organized across AssetPro and Electric Power IQ businesses. You will handle customer service, contracts, invoicing, Salesforce, LMS administration, data reporting, and office operations.

The role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Join a team focused on reliable service and efficient processes.

Qualifications

• Bachelor’s degree in business, business management, or related field or equivalent experience.
• 2+ years of general office administration or related business experience.
• Strong organizational and time-management skills.
• Attention to detail with contracts, invoicing, and reports.

Responsibilities

• Coordinate day-to-day office operations.
• Maintain information, records, schedules, and processes up to date.
• Coordinate activities across departments and track important dates.
• Assist sales with quotes and contracts.
• Review contract terms and maintain contract records.
• Process accounts receivable and accounts payable.
• Provide responsive customer service and resolve questions or issues.
• Create and manage sales campaigns in Salesforce.
• Support lead generation and track customer engagement.
• Maintain accurate customer information and records.
• Assist sales with customer relationship improvements and conversions.
• Oversee LMS operation: users, configuration, uploads, assessments, materials.
• Troubleshoot LMS issues to ensure smooth training.
• Organize training content within LMS.
• Compile semi-monthly and annual financial and referral reports.
• Analyze data related to operations, training, and sales.
• Turn data into insights for business decisions.
• Coordinate onsite training events: venues, catering, trainers, attendees, materials.
• Coordinate virtual training events and access to training portals.
• Ensure training experiences run smoothly.

Skills

Organizational skills

Time management

Attention to detail

Communication

Interpersonal skills

Problem-solving

Analytical mindset

Multi-priority management

Education

Bachelor’s degree in business or related field

Tools

Salesforce

Docebo

Adobe Captivate

Job description

PowerPro 360 in Tallmadge, OH is seeking an Operations Coordinator to keep day-to-day operations organized across AssetPro and Electric Power IQ businesses. You will handle customer service, contracts, invoicing, Salesforce, LMS administration, data reporting, and office operations.

The role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Join a team focused on reliable service and efficient processes.