Operations & Training Consultant II, Child Welfare

Civicworks; Marianna (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Florida Department of Children and Families seeks an Operations Management Consultant II to administer protective investigations training for the Family Safety Program across Circuits 2 and 14 in the Northwest Region. The role manages training units, delivers preservice training to child protective investigators, and coordinates with program administrators to improve service delivery.

This position serves as the primary departmental representative and acts as a catalyst for operational

Qualifications

• Knowledge of data collection, analysis methods, and basic management principles.
• Ability to collect, evaluate and analyze data and develop recommendations.
• Experience conducting fact-finding research and applying problem-solving techniques.
• Ability to communicate effectively and establish working relationships with others.

Responsibilities

• Administers protective investigations training for the Family Safety Program across Circuits 2 and 14 in the Northwest Region.
• Delivers preservice training to child protective investigators.
• Oversees certification processes and coordinates with program administrators to improve service delivery.
• Serves as a primary departmental representative and acts as a catalyst for operational effectiveness.

Skills

Data collection & analysis

Communication

Fact-finding research

Problem solving

Relationship building

Education

Family Services Professional Certification / FL Child Welfare Certification

Job description

Florida Department of Children and Families seeks an Operations Management Consultant II to administer protective investigations training for the Family Safety Program across Circuits 2 and 14 in the Northwest Region. The role manages training units, delivers preservice training to child protective investigators, and coordinates with program administrators to improve service delivery.

This position serves as the primary departmental representative and acts as a catalyst for operational