OPERATIONS & MGMT CONSULTANT II - SES - 60002393

Florida; Tallahassee (FL); On-site; USD 42,000 - 151,000; Full time

Job summary

The Florida Department of Children and Families is seeking an Operations & Mgmt. Consultant II (SES) to oversee protective investigations training across Circuits 2 and 14.

This role acts as the primary department representative and aims to improve service delivery through strong program leadership. Responsibilities include managing training units, delivering preservice training, monitoring goals, budgeting, staff development, and coordinating with administrators to implement corrective actions

Qualifications

• Knowledge of methods of data collection and analysis.
• Basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop recommendations and improve operations.
• Organize data into logical formats for reports and documents.
• Plan, organize, and coordinate work assignments.

Responsibilities

• Managing Protective Investigations training units in Circuits 2 and 14.
• Monitoring and ensuring accomplishment of programmatic and managerial goals.
• Delivery of preservice training for all child protective investigators in Circuits 2 and 14.
• Conducting quality assurance reviews on request.
• Coordinating with Program Administrators on corrective actions to improve service delivery.
• Managing training budgets, vouchers, invoices and requisitions.

Skills

Data analysis

Data collection

Management basics

Problem solving

Communication

Independence

Planning

Organizing

Interpersonal skills

Education

Family Services Certification

FL Child Welfare Certification

Driver’s License

Job description

Requisition No: 884245

Agency: Children and Families

Working Title: OPERATIONS & MGMT CONSULTANT II - SES - 60002393

Pay Plan: SES

Position Number: 60002393

Salary: $42,463.48 - $151,193.43

Posting Closing Date: 10/08/2026

Total Compensation Estimator Tool

Florida Department of Children and Families

Location: NW Region Circuits 2 & 14

Position Title: Operations & Mgmt. Consultant II (SES) - Training Supv

THIS IS TO FILL AN ATICIPATED VACANCY

Job Description

This position works administering the protective investigations training aspect of the Family Safety Program. It serves as a primary source representative of the Department, and Circuit 2 and Circuit 14 service area. It increases the positive visibility of the Department and serves as a catalyst for the provision of more rapid resolution of operational programs of direct services to clients.

DUTIES & RESPONSIBILITES

• Managing Protective Investigations training units in Circuits 2 and 14.
• Monitoring and ensuring accomplishment of programmatic and managerial goals and objectives for the above-mentioned units in accordance with statewide and district goals and objectives.
• Management and delivery of preservice training for all child protective investigators in Circuits 2 and 14.
• Conducting special quality assure reviews upon request.
• Handling of investigations of special incidents and/or complaints regarding Department programs.
• Coordinating with the Program Administrators the development and implementation of corrective actions in order to improve service delivery.
• Managing the training budget and approving and processing vouchers, invoices and requisitions.
• Administering the assessment of staff development needs and securing needed in service training.
• Overseeing and track certification process for all child protective investigators and Supervisors in Circuits 2 and 14.
• Administering the assessment of staffing needs and, when vacancies occur, providing consultation to Operations Program Administrators and line supervisors in screening, interviewing and hiring of direct service employees.
• Coordinating and facilitating community training requests within Circuits 2 and 14.
• Providing case consultation when needed or requested.
• Serving as "acting Operations Program Administrator when needed or requested.
• Serving as the Mentor Program Coordinator for Circuits 2 and 14.
• Establishing and maintaining an effective working relationship with governmental officials and community service organizations in the service area.
• Promoting an effective working relationship with NW Region Program Office staff as well as other agency programs not directly supervised by the service areas.
• Representing Circuit 2 and 14 on operations related workgroups.
• Attending and participating in community projects/meetings in conjunction with the Community Development Administrators in Circuit 2 and 14.

KNOWLEDGE, SKILLS, And ABILITIES

Knowledge of :

• Methods of data collection and analysis.
• Basic management principles and practices.

Ability To

• Collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
• Organize data into logical format for presentation in reports, documents and other written materials.
• Conduct fact-finding research.
• Utilize problem-solving techniques.
• Work independently.
• Understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Plan, organizes, and coordinates work assignments.
• Communicate effectively.
• Establish and maintain effective working relationships with others.

Licensure/Registration/Certification Requirements

• Family Services Professional Certification / FL Child Welfare Certification
• Driver’s License

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.