Operations Technician

Brooksource; Umatilla (OR); On-site; USD 48,000 - 64,000; Full time

Job summary

Brooksource is seeking an Operations Technician to support day-to-day engineering operations in a data center in Oregon. You will help manage infrastructure, coordinate corrective and preventative maintenance, and monitor operational metrics to ensure high service levels.

The ideal candidate has a technical background with 0–2 years of relevant experience, strong communication, and proven ability to coordinate with vendors, teams, and facilities to maintain reliability and safety.

Qualifications

• Bachelor’s Degree or Technical Degree (Military/Trade School) or equivalent relevant experience.
• 0–2 years of relevant work experience in a technical or operational role.
• Strong verbal and written communication skills, with the ability to convey technical information.
• Excellent leadership and organizational skills.
• Fundamental knowledge of Electrical or Mechanical Engineering principles with basic network understanding.

Responsibilities

• Vendor Management: Oversee on-site management of subcontractors and vendors.
• Quality Assurance: Ensure all work adheres to practices and maintains system reliability.
• Reporting: Prepare reports on operational metrics and provide improvement insights.
• Risk Management: Identify risks and implement mitigation strategies.
• Maintenance Coordination: Plan and execute corrective and preventative maintenance.

Skills

Vendor management

Quality assurance

Reporting

Risk management

Maintenance coordination

Communication

Leadership

Technical knowledge

Education

Bachelor's degree or technical degree

Job description

The Operations Technician will play a vital role in the day-to-day engineering operations within a Data Center. This position involves managing risk, conducting corrective and preventative maintenance on critical infrastructure, overseeing vendor relationships, and reporting on operational metrics. The ideal candidate will ensure the highest standards of service delivery while supporting the operational integrity of the facility.

Key Responsibilities

• Vendor Management: Oversee on-site management of subcontractors and vendors.
• Quality Assurance: Ensure all work performed adheres to established practices and procedures, maintaining the quality and reliability of critical systems.
• Reporting: Prepare comprehensive reports on all aspects of critical facility operations and maintenance, providing insights and recommendations for improvement.
• Risk Management: Identify potential risks to the operation of the Data Center and implement strategies for mitigation.
• Maintenance Coordination: Assist in the planning and execution of both corrective and preventative maintenance tasks to ensure optimal performance of infrastructure.

Qualifications

• Education: Bachelor’s Degree or Technical Degree (Military/Trade School) or equivalent relevant experience.
• Experience: 0-2 years of relevant work experience in a technical or operational role.
• Communication Skills: Strong verbal and written communication skills, with the ability to effectively convey technical information to diverse audiences.
• Leadership Abilities: Excellent leadership and organizational skills.
• Technical Knowledge: Fundamental knowledge of Electrical or Mechanical Engineering principles, with a basic understanding of network design, layout, and low voltage cabling (copper/fiber).

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.