Senior Operations Technician

KWZ Solutions; Sparks (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading staffing and solutions firm based in the United States is seeking a skilled operations technician to support mission-critical infrastructure at a large-scale facility. The role involves maintaining operational continuity, mentoring team members, and ensuring systems remain efficient and reliable. Ideal candidates will have at least six years of relevant experience, strong technical knowledge of HVAC systems, and a commitment to high standards of safety and efficiency.

Qualifications

• At least six years of relevant experience in operational roles.
• Experience involving facilities, equipment maintenance, or technical systems.

Responsibilities

• Support and maintain uptime of essential systems.
• Respond to incidents and alerts as needed.
• Provide guidance, mentoring, and technical oversight to junior staff.
• Collaborate on process improvements and documentation.

Skills

Strong technical knowledge of HVAC systems

Proficiency with documentation and ticketing platforms

Ability to communicate technical issues clearly

Comfortable working independently or in a team

Familiarity with maintenance tools and safety protocols

Experience with power, cooling, and critical infrastructure technologies

Education

Relevant technical or administrative education or equivalent experience

Job description

Overview

We’re seeking a skilled operations technician to support mission-critical infrastructure at a large-scale facility. This role involves maintaining operational continuity, mentoring team members, and ensuring systems remain efficient and reliable. Experience in various technical systems, including electrical, mechanical, and environmental controls, is essential.

Key Responsibilities

• Support and maintain uptime of essential systems
• Respond to incidents and alerts as needed
• Provide guidance, mentoring, and technical oversight to junior staff
• Collaborate on process improvements and documentation
• Coordinate with internal and external stakeholders to support system functionality
• Assist with inspections, testing, vendor interactions, and infrastructure-related tasks
• Contribute to training, project support, and incident analysis

Skills & Qualifications

• Strong technical knowledge of HVAC systems and infrastructure operations
• Proficiency with documentation and ticketing platforms
• Ability to communicate technical issues clearly and effectively
• Comfortable working independently or in a team, including rotating shifts
• Familiarity with maintenance tools, safety protocols, and regulatory standards
• Experience with power, cooling, and critical infrastructure technologies

Experience & Education

• Relevant technical or administrative education or equivalent field experience - at least six years
• Several years in operational roles involving facilities, equipment maintenance, or technical systems