Operations Team Leader: Customer-Focused Store Excellence

Crate & Barrel; Los Angeles (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

Crate & Barrel is seeking a Team Leader – Operations to oversee merchandise flow, store operations, inventory replenishment, and curbside/salesfloor activities. You will mentor teams, manage schedules, and protect margins through safe product handling while partnering with the Assistant Store Leader.

This role requires strong communication, a hands-on leadership presence on the sales floor, and flexibility to work nights and weekends as needed.

Qualifications

• Strong communication and interpersonal skills are essential.
• Excellent organizational and time management abilities are required.
• Demonstrated problem-solving skills and drive to deliver results are needed.

Responsibilities

• Lead designated team and manage associate workload in partnership with the Assistant Store Leader.
• Coach associates on performance and provide timely feedback to the team.
• Support performance and development for the designated team to encourage growth.

Skills

Communication skills

Organizational skills

Problem solving

Results driven

Leadership on duty

Flexible schedule

Staff development

Tools

Microsoft Office

Google Apps

Tablets

Job description

Crate & Barrel is seeking a Team Leader – Operations to oversee merchandise flow, store operations, inventory replenishment, and curbside/salesfloor activities. You will mentor teams, manage schedules, and protect margins through safe product handling while partnering with the Assistant Store Leader.

This role requires strong communication, a hands-on leadership presence on the sales floor, and flexibility to work nights and weekends as needed.