Operations Systems & Training Manager (75% Travel)

NFI Industries; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

NFI Industries is seeking an Ops Support Manager to design, deploy, and support NFI Transportation’s systems and processes, ensuring data integrity across information systems and driving efficiency through innovation. Documentation and training are emphasized to meet business needs.

The role requires training staff on TMW Suite, BI Portal, equipment tracking, routing software, and other NFI systems, plus supporting new fleet start-ups and heavy travel with extended stays.

Qualifications

• 1-2 years transportation experience, preferably in a dedicated contract carriage or private fleet environment.
• TMS experience strongly desired.
• Transportation operational knowledge; CSA, FMCSR, DOT & Hours-of-Service knowledge.

Responsibilities

• Training personnel on TMW Suite, BI Portal, Equipment Tracking, Routing Software, and various other NFI systems and supporting processes;
• New dedicated fleet start-up support; creating project plans; reporting and meeting planning; client interaction
• Driver PeopleNet/PHOS training
• Creating and maintaining systems and process documentation / defining office processes;
• Troubleshooting basic system issues;
• Ad-hoc reporting;
• Routine data maintenance;
• Ability to travel +75% with extended stays;
• Strong interpersonal and intercommunication skills.
• Ability to interact and present to individuals at all organizational levels;
• Exceptional organization skills;
• Must be proactive and able to work independently;
• Lifting moderately heavy objects, such as computers and peripherals; Ability to get in/out/on/off of trucks and trailers;

Education

BS in Supply Chain or Logistics

Tools

TMS

Job description

NFI Industries is seeking an Ops Support Manager to design, deploy, and support NFI Transportation’s systems and processes, ensuring data integrity across information systems and driving efficiency through innovation. Documentation and training are emphasized to meet business needs.

The role requires training staff on TMW Suite, BI Portal, equipment tracking, routing software, and other NFI systems, plus supporting new fleet start-ups and heavy travel with extended stays.