Operations Systems Specialist

Paxon; Brownsburg (IN); On-site; USD 46,000 - 73,000; Full time

Job summary

Paxon in Brownsburg, IN is seeking an Operations Systems Specialist to provide system support, process guidance, and training for the distribution center. You will identify root causes of issues and collaborate with IT and vendors to resolve them efficiently.

Responsibilities include resolving picking/packing issues, setting up users, assisting with sorters, and documenting system changes while ensuring safety and adherence to SOPs.

Qualifications

• High School diploma or equivalent.
• 2–4 years of experience in warehouse, distribution, or manufacturing.
• Knowledge of WMS and WCS systems.
• Proficient in MS Office and email etiquette.
• SQL knowledge preferred.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Trouble resolution root cause for picking/packing issues.
• Assist with user setup and password resets.
• Support IT/maintenance with operational sorter issues (trays, chutes, scanners).
• Be point of contact for all WMS/WCS issues with vendor coordination.
• Troubleshoot WMS operational issues (order, RF, location).
• Train associates for start-ups and new system rollouts.

Skills

WMS Systems

WCS Systems

MS Office

Email etiquette

RF scanners

Education

High School diploma or equivalent

Tools

SQL

Job description

Operations Systems Specialist

Job Number: JO-2610-11467

Location (City, State): Brownsburg, IN

Employee Group: Regular

Shift: Day

Travel: 0%

Site Name: Indianapolis Fulfillment Center

Is Remote Eligible: No

Pay: $45,600.00 - $73,000.00 per year

Operations Systems Planner

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique.

Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you – because you belong here.

Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone. Click here to learn more about Paxon. (https://paxon.com/en-US)

Role Summary

The Operations System Specialist ensures distribution center has the system support, processes and training required to achieve department objectives. Determine root cause of process/application issues and assists in resolving all system and process issues daily.

Responsibilities

• Trouble resolution root cause for picking/packing issues both operational and systemic
• Assist with user set up, password resets.
• Assist IT and Maintenance with operational sorter issues involving trays, chutes, scanners, and system.
• Point of contact for all WMS and WCS system issues and working with vendor to resolve.
• Trouble shoot and resolve WMS operational system issues such as order issues, RF issues with picking or packing, and location issues.
• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
• Research RF and barcode issues to determine root cause of operational issues.
• Are trained in all departments processes,and they create andupdate SOP’s when needed.
• Assist in testing for system modifications and walk through the process operationally prior to install.
• Document all system changes.
• Train associates for Manhattan start-ups and all new system rollouts.
• Perform special projects and client requests.
• Analyze and research operational data when requested.
• Assist with all client transfers in and out of the facility both operationally and systemically.
• Research all SLA and Aged order discrepancies identified by the KOPreporting team.
• Follows all safety guidelines and performs in a safe and careful manner.
• May be required to complete other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Experience, 2-4 years of experience in warehouse, distribution, or manufacturing environment.
• Knowledge of department processes and SOPs systems acumen.
• Computer Skills – MS Office Suite and e-Mail etiquette required.
• Working knowledge of WMS and WCS Systems.
• Preferred working knowledge of SQL.
• Must possess visual acuity to read labels, RF scanners and to maneuver throughout facility.
• Must be able to hear and understand verbal instructions.
• Must possess capability to walk or stand for extended periods of time.
• Must be able to climb stairs, to bend, stoop, kneel and grasp products.
• Must be able to lift 50 lbs.
• Must be able to push or pull carts of up to 100 lbs.

Paxon is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Paxon is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Access this link to review our privacy notice:Paxon North America, Inc. Privacy Notice for Candidates | Paxon (https://www.radial.com/legal/radial-inc-privacy-notice-for-candidates)