Warehouse Operations Planner

Paxon; Rialto (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K matching

Generous PTO

Educational assistance

HSA funding

Job summary

Paxon is seeking a Warehouse Operations Systems Planner to ensure the fulfillment center has robust system support, training, and processes. You will coordinate between systems, the fulfillment center, and operations to develop functional requirements and optimize KPIs.

Responsibilities include configuring WMS (Logiwa, Manhattan Active) and OMS (Pipe 17), client interactions, data integrity, and documenting changes. Travel up to 10% and non-remote role.

Qualifications

• High School diploma or GED required.
• Experience with Logiwa and Manhattan Active WMS and Pipe 17 OMS preferred.
• 2–4 years in warehouse, distribution, or manufacturing with conveyors/automation.
• Detail-oriented with strong communication and troubleshooting skills.
• SQL experience is preferred.

Responsibilities

• Set up, configure, and launch WMS for new clients.
• Collaborate with WMS/OMS systems to troubleshoot issues.
• Interact with clients regarding WMS/WCS needs and provide updates.
• Understand system configurations affecting client billing.
• Monitor conveyance and automation systems for proper workflow.
• Assist in testing modifications and document changes.
• Create SOPs for changes to setups driven by business needs.

Skills

Logiwa WMS

Manhattan Active WMS

Pipe 17 OMS

SQL

Excel reporting

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Job Description

Job Description

** Operations Systems Planner**

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique.

Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you – because you belong here. We currently have an exciting opening for a Warehouse Operations Systems Planner.

Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone. Click here to learn more about Paxon.

** Role Summary:**

The Warehouse Operations Systems Planner ensures the fulfillment center has the system support, processes, and training required to achieve operational objectives; coordinates between systems, fulfillment center, and operations teams to develop and maintain detailed functional requirements and operational process flows; prioritize and manage the delivery, functional testing, and implementation of new functionality and enhancements; manage and validate data integrity; and analyze and evaluate key performance indicators (KPIs) to identify opportunities for continual improvement within the operation and system functionality.

Responsibilities:

• Responsible for WMS system set up, configurations and launching of new clients.
• Work with WMS (Logiwa, Manhattan Active) and OMS (Pipe 17) for trouble shooting and resolving warehouse management system (WMS) and warehouse control system (WCS) issues
• Responsible for system set up, configurations and launching of new clients.
• Interact directly with clients regarding WMS/WCS needs, and providing updates during client and operational meetings.
• Must understand system configurations as it relates to and impacts client billing
• Monitors all conveyance and automation systems to ensure proper workflow
• Assist in testing for system modifications and walk through the process operationally prior to install.
• Documents all system changes, exception reporting for all warehouse functions, root cause analysis and problem solving
• Creates detailed SOPs for any changes to physical/systemic setup driven by the business.
• Leads and executes project work as well as client requests (promos, quality and inventory checks, slotting updates, research)
• Creates/updates slotting matrix used by Wave Planners to aid in making proper replenishment transactions
• Monitors aged inventory transactions and investigates as needed
• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
• Research and assist with sku issues to include auditing item profiles and on hand inventory
• Assist IT and Maintenance with operational sorter issues involving trays, chutes, scanners, and system.
• Assists with systems user set up, password resets, training
• All other duties assigned by supervisor or manager.

Qualifications:

• High School diploma or GED
• Experience working with Logiwa and Manhattan Active WMS AND Pipe 17 OMS reporting and troubleshooting preferred.
• Experience, 2-4 years of experience in warehouse, distribution, or manufacturing environment, working with conveyor sortation and other automation
• Verbal skills/knowledge to describe specific conveyor areas to vendor/maintenance team should replacement parts be needed/installed
• SQL experience preferred.
• Computer Skills – MS Office Suite with a strong focus on Excel reporting, and e-Mail etiquette required.
• Must be able to lift 50 lbs.

Travel:

• This position is not remote.
• Travel up to 10%.

Benefits:

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Hours: Monday to Friday 8:00am - 5:00pm. Must be available to work additional hours as needed.

Paxon is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Paxon is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Access this link to review our privacy notice: Paxon North America, Inc. Privacy Notice for Candidates | Paxon

Company Description

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique.

Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career.

Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone.