Inbound Supervisor

Radial Inc.; Rialto (CA); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Competitive benefits package

401K matching after 6 months

Generous PTO

Educational assistance

Job summary

Radial Inc. is hiring an Operations Supervisor in Rialto, CA. The role leads warehouse activities, sets department KPIs, and ensures safety, quality, and productivity align with the Paxon Operating Model. You will oversee audits and drive process improvements with cross-functional teams.

The position requires strong leadership, bilingual communication (English/Spanish preferred), and the ability to manage a team in a fast-paced environment. Not remote; benefits included.

Qualifications

• Strong analytical and problem solving skills.
• Proficient in MS Word, Excel, and PowerPoint.
• Bilingual English/Spanish desired but not required.
• College degree preferred; HS degree/GED required.
• Ability to multi-task, manage, coach and mentor teams in a fast-paced environment.
• Strong process improvement skills and ability to develop and implement processes.
• Must have leadership and strong interpersonal skills.
• Professional verbal and written communication skills.
• Knowledge of WMS is desired.
• Must be able to lift 50lbs.

Responsibilities

• Establish KPIs for each department in the warehouse.
• Manage audits of processes and product quality.
• Launch initiatives with teams to improve overall quality.
• Supervise day-to-day activities ensuring safety, quality, and productivity.

Skills

Analytical thinking

Problem solving

Leadership

Bilingual English/Spanish

Education

College degree preferred

HS/GED required

Tools

MS Word

Excel

PowerPoint

Job description

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique.

Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you – because you belong here. We currently have an exciting opening for an Operations Supervisor.

Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone.

Role Summary

The Operations Supervisor will establish KPIs for each department in the warehouse. Manage all process and product-quality audits. Launch initiatives with teams to improve overall quality. Investigate sensitive cases. Provide Customer Service with crucial information to assist with customer interactions and cases. Supervise the day-to-day activities/mechanisms in accordance with the SOP’s, holding a team of associates accountable to standards of safety, quality, and productivity.

Responsibilities

• Actively contribute to the development of Paxon’s direct reports
• Manage temporary workforce.
• Execute on productivity and daily goals through execution to the Paxon Operating Model
• Keep a safe and clean work environment.
• Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat, and DOT
• Responsible for associate level of safety, quality, and productivity performance
• Solve and respond to daily issues.
• Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.
• Assist Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy and quality are met foroutbound activities.
• Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines.
• Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution.
• Implement specific objectives and performance measures for all shift personnel to maximize productivity.
• Lead fulfillment special projects, as needed.
• Accountable for achieving production objectives.
• Monitor all production and personnel statistics and reporting in support of the department's operation.
• Reinforce policy and procedure compliance.
• Participates in the recruiting and selection process.
• Conducts performance reviews and implements corrective action as appropriate.
• Implementing performance improvement plans and disciplinary actions.
• Interacts with peers and related staff across all departments on the implementation of fulfillment strategies.

Qualifications

• College Degree preferred; HS Degree/GED Required
• Prior experience preferred working in Warehousing, 3PL, Distribution or Manufacturing environment but not required.
• Strong analytical and problem-solving skills
• Proficient in MS Word, Excel, and Power Point
• Bilingual English/Spanish desired but not required.
• Ability to maintain a positive attitude while multi-tasking, managing, coaching, and mentoring teams to be successful and work efficiently in a fast-paced environment.
• Strong process improvement skills (ability to develop and implement processes.
• Must have demonstrated leadership and strong interpersonal skills
• Professional verbal and written communication skills.
• Knowledge of WMS is desired.
• Must be able to lift 50lbs.

Travel

• This position is not remote.
• Travel is not required.

Benefits

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Hours

Sunday to Wednesday 6:00am to 4:30pm OR 3rd shift Sunday to Wednesday 8:00pm to 6:30am

Paxon is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Paxon is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Access this link to review our privacy notice: Paxon North America, Inc. Privacy Notice for Candidates | Paxo