Operations Systems Planner

Radial Inc.; Buford (GA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K matching

PTO

Educational assistance

Job summary

Paxon is seeking an Operations Systems Planner to ensure the fulfillment center has the system support, processes, and training needed to meet operational goals. You will coordinate between systems, the fulfillment center, and operations to develop detailed functional requirements and process flows, prioritizing delivery of new functionality and enhancements.

You will manage data integrity, test changes, and analyze KPIs to identify opportunities for continual improvement in system

Qualifications

• High School diploma or GED.
• 2–4 years in warehouse, distribution, or manufacturing environment.
• Experience with WMS (Logiwa, Manhattan Active) and OMS (Pipe 17) reporting/troubleshooting.
• SQL experience preferred.
• Proficient in MS Office (Excel) and email etiquette.

Responsibilities

• Set up and launch new clients in WMS.
• Troubleshoot WMS/WCS issues with Logiwa, Manhattan Active, and Pipe 17.
• Interact with clients regarding WMS/WCS needs and provide updates.
• Understand system configurations impacting client billing.
• Monitor conveyance and automation to ensure proper workflow.
• Document all system changes and create SOPs for changes.

Skills

WMS knowledge

SQL

Data analysis

Excel reporting

Client interaction

Tools

Logiwa

Manhattan Active WMS

Pipe 17 OMS

Job description

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique.

Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you - because you belong here. We currently have an exciting opening for a Operations Systems Planner.

Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions - delivered as one operational backbone. Click here to learn more about Paxon.

Role Summary:

The Warehouse Operations Systems Planner ensures the fulfillment center has the system support, processes, and training required to achieve operational objectives; coordinates between systems, fulfillment center, and operations teams to develop and maintain detailed functional requirements and operational process flows; prioritize and manage the delivery, functional testing, and implementation of new functionality and enhancements; manage and validate data integrity; and analyze and evaluate key performance indicators (KPIs) to identify opportunities for continual improvement within the operation and system functionality.

Responsibilities:

• Responsible for WMS system set up, configurations and launching of new clients.
• Work with WMS (Logiwa, Manhattan Active) and OMS (Pipe 17) for trouble shooting and resolving warehouse management system (WMS) and warehouse control system (WCS) issues
• Responsible for system set up, configurations and launching of new clients.
• Interact directly with clients regarding WMS/WCS needs, and providing updates during client and operational meetings.
• Must understand system configurations as it relates to and impacts client billing
• Monitors all conveyance and automation systems to ensure proper workflow
• Assist in testing for system modifications and walk through the process operationally prior to install.
• Documents all system changes, exception reporting for all warehouse functions, root cause analysis and problem solving
• Creates detailed SOPs for any changes to physical/systemic setup driven by the business.
• Leads and executes project work as well as client requests (promos, quality and inventory checks, slotting updates, research)
• Creates/updates slotting matrix used by Wave Planners to aid in making proper replenishment transactions
• Monitors aged inventory transactions and investigates as needed
• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
• Research and assist with sku issues to include auditing item profiles and on hand inventory
• Assist IT and Maintenance with operational sorter issues involving trays, chutes, scanners, and system.
• Assists with systems user set up, password resets, training
• All other duties assigned by supervisor or manager.

Qualifications:

• High School diploma or GED
• Experience working with Logiwa and Manhattan Active WMS AND Pipe 17 OMS reporting and troubleshooting preferred.
• Experience, 2-4 years of experience in warehouse, distribution, or manufacturing environment, working with conveyor sortation and other automation
• Verbal skills/knowledge to describe specific conveyor areas to vendor/maintenance team should replacement parts be needed/installed
• SQL experience preferred.
• Computer Skills – MS Office Suite with a strong focus on Excel reporting, and e-Mail etiquette required.
• Must be able to lift 50 lbs.

Travel:

• This position is not remote.
• Travel up to 10%.

Hours: Monday to Friday 7:00am - 3:30pm. Must be available to work additional hours as needed.

Opportunities to develop and explore career advancement

Benefits:

• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Equal Opportunity Statement

Paxon is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Paxon is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Candidates with arrest orconvictionsrecords will be considered for employmentin accordance withthe Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.